Systems Administrator III

TAP Engineering • College Park, MD

11d • $140,000 - $175,000

About The Position

TAP Engineering is seeking a Systems Administrator in College Park, Maryland. The role provides advanced technical support, systems administration, troubleshooting, and problem resolution across enterprise IT environments. It supports the availability, reliability, and performance of mission-critical systems and infrastructure, working closely with agency management, internal customers, and technical teams to resolve complex issues.

Requirements

• Active TS/SCI clearance with appropriate polygraph.
• Bachelor’s degree in a related discipline with 15 or more years of related experience, or 20 or more years of related experience in lieu of a degree.
• Ability to work effectively with cross-functional teams.

Nice To Haves

• Experience supporting laboratory, research, or technical environments.
• Strong documentation, communication, and organizational skills.

Responsibilities

• Provide Tier 1 help desk and Tier 2 escalation support, including troubleshooting, diagnosis, resolution, and escalation of IT issues.
• Support implementation, configuration, maintenance, and daily operation of client, server, storage, network, and mobile devices.
• Manage system configurations and daily operational activities.
• Escalate issues and communicate status to agency management and internal customers.
• Analyze escalated tickets and provide technical recommendations and feedback to agency management and internal customers.
• Configure, administer, and maintain UNIX, Windows, and other operating systems.
• Apply knowledge of system administration interdependencies within Service-Oriented Architecture (SOA) environments.

Benefits

• 15–25 days of paid time off annually based on tenure, plus 11 paid holidays.
• Up to 15% employer contribution to a 401(k) through matching and profit sharing.
• Free medical insurance for employees, with optional buy-up plans for dependents.
• Employer-paid dental and vision plans, with optional enhancements.
• Employer-paid life insurance, AD&D, short-term disability, and long-term disability.
• Healthcare and dependent care flexible spending accounts.
• Tuition reimbursement up to $36,000 per year for approved coursework.
• Employee Assistance Program, wellness incentives, discount programs, virtual care, prescription savings, and travel support.
• Merit increases, performance bonuses, and referral bonuses.

What This Job Offers

• Job Type: Full-time
• Career Level: Senior