Systems Administrator III

JT4•Edwards AFB, CA
•$86,000 - $120,000

About The Position

JT4, LLC provides engineering and technical support to western test ranges for the U.S. Air Force, Space Force, and Navy under the Joint Range Technical Services Contract. The Systems Administrator III evaluates system specifications, configures systems, establishes standards, ensures hardware and software compatibility, and maintains workstations and Microsoft Windows operating systems for stable performance. The role supports end-user client hardware, information system services, server and network equipment, and user concerns. It includes managing organizational IT assets throughout their lifecycle, administering classified remote access networks and user accounts, maintaining access controls, documenting procedures, and providing technical support. The position also involves cybersecurity practices, AV-system support, helpdesk issue management, and escort duties for personnel accessing secure areas. The work is performed in a typical office environment with no unusual hazards. The employee is expected to work independently and as part of a team, complete varied assignments with limited supervision, and follow applicable operational, safety, quality, and environmental requirements. The position supports a federal government contract requiring U.S. citizenship.

Requirements

  • Associate degree or higher in Computer/Information Technology, or equivalent academic or technical training.
  • Seven years of related experience, or a combination of experience in computer system basics and related areas of expertise.
  • Broad knowledge of principles, practices, and procedures in computer science, graphics, and information systems.
  • Specific experience with Microsoft Windows server environments and various CAD/CAM, database, Microsoft Office, and web-enabled applications.
  • Planning and organizing skills, including the ability to work under deadlines.
  • Ability to routinely work across fields on varied assignments.
  • Ability to work independently, as a team member, and as a small-team leader.
  • Ability to update or repair computer systems.
  • Strong verbal and written communication skills.
  • Ability to obtain and maintain DoD IAM Level II certification (CompTIA Security+) within six months of hire.
  • Ability to obtain and maintain a government security clearance up to Top Secret with Special Access.
  • Valid state-issued driver's license.
  • U.S. citizenship.

Responsibilities

  • Operate Microsoft Windows server software, including system security, access, configuration, and backups.
  • Specify network requirements, monitor LAN performance, troubleshoot networking hardware, and ensure systems operate according to specifications.
  • Organize and secure directory structures and assist or train staff in using department data management systems, databases, and configuration management/data management release procedures.
  • Maintain and design functional, visually appealing web pages.
  • Specify hardware requirements and maintain a Computer Authorization and Custodial Receipt Listing to track equipment configurations and identification logs.
  • Serve as the point of contact for problem reports and incremental version updates, and monitor yearly support contracts.
  • Recommend hardware and software implementations and process improvements; schedule, plan, and perform system upgrades across design, test, production, and documentation environments.
  • Provide operational status as required.
  • Deploy, maintain, and decommission organizational IT hardware and software, including workstations running Linux and Windows, UPS equipment, and structured cabling.
  • Coordinate with external entities on infrastructure outside the organization's direct responsibility, such as enterprise network switches, and assist with IT asset procurement.
  • Deploy and administer classified remote access networks and manage user accounts from creation through decommissioning, including initial login support, password changes, email configuration, and network share mapping.
  • Manage enterprise network user permissions and access controls through the IAO Express system.
  • Conduct systematic hardware and software inventories to support compliance, and develop and maintain team standard operating procedure documentation.
  • Troubleshoot and perform preventative maintenance on AV systems in classified and unclassified meeting environments.
  • Manage IT support issues through the helpdesk ticketing system from initial report to resolution.
  • Escort personnel who require access to secure areas.
  • Read, understand, and implement applicable operational, safety, quality, and environmental plans, procedures, and policies.

Benefits

  • Medical, dental, and vision insurance, with benefits active on Day 1.
  • Life insurance.
  • Health Savings Accounts and Flexible Spending Accounts.
  • Disability insurance.
  • Paid time off.
  • 401(k) plan options with employer match: 50% match up to an 8% contribution, with 100% immediate vesting.
  • Tuition reimbursement.
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