About The Position

JT4, LLC provides engineering and technical support to multiple western test ranges for the U.S. Air Force, Space Force, and Navy under the Joint Range Technical Services Contract, better known as J-Tech II. JT4 develops and maintains realistic, integrated test and training environments and prepares our nation's war-fighting aircraft, weapons systems, and aircrews for today's missions and tomorrow's global challenges. The Systems Administrator III evaluates system specifications, configures systems, establishes standards, ensures hardware/software compatibility, and maintains workstations and Microsoft (MS) Windows Operating Systems for stable performance. The job duties of a System Administrator III include but are not limited to; deploying end user client hardware, configuring information system services, configuring server/network equipment and addressing any end user concerns. In addition, a suitable candidate will have a working knowledge of cybersecurity concepts and best practices.

Requirements

  • Associates or higher degree in Computer/Information Technology, or equivalent academic/technical training.
  • Seven (7) years related experience or combination of experience in computer system basics and/or related areas of expertise.
  • Possess and apply a broad knowledge of principles, practices and procedures in computer science, graphics, and information systems.
  • Specific experience in the use of MS window server environments and various computer-aided design/computer-aided manufacturing (CAD/CAM), database, MS Office and Web enabled applications.
  • Possess planning/organizing skills and must be able to work under deadlines.
  • Capable of updating or repairing computer systems.
  • Strong verbal and written communications skills.
  • Able to obtain and maintain DoD IAM Level II certification (CompTIA Security+) certification within 6 months of date hired.
  • Able to obtain and maintain a government security clearance up to Top Secret with Special Access.
  • Possess valid, state-issued driver's license.
  • U.S. citizen.

Responsibilities

  • Performs the daily operation of MS Win server software to include system security, appropriate access, configuration and backing up the system
  • Specifies network requirements, monitors locate area network (LAN) performance, troubleshoots networking hardware and ensures system is working properly according to specifications and parameters
  • Organizes and secures directory structure and assists / trains staff members in the use of department.
  • Data Management (DM) System, associated databases and Configuration Management (CM)/DM release procedures
  • Maintains and designs functional, visually esthetic web pages
  • Specifies hardware requirements and provides a Computer Authorization and Custodial Receipt Listing (CA/CRL) to track equipment configurations and identification logs
  • Serves as point of contact (POC) for problem reporting, incremental version updates and monitors yearly support contract
  • Makes recommendations for future hardware/software implementations and related process improvements, schedules, plans and performs system upgrades including the transition from design, test, production and documentation environments
  • Provides operational status as required
  • Uses established policies and procedures and subject matter knowledge to complete complex assignments requiring originality and ingenuity performed under minimum supervision with considerable latitude for independent contribution
  • Responsible for the deployment, maintenance, and decommissioning of all organizational IT hardware and software.
  • Physical installation of workstations (Linux & Windows OS), uninterruptible power supplies (UPS), and associated structured cabling.
  • Coordinating with external entities for the management of infrastructure beyond our direct responsibility, such as enterprise network switches.
  • Assisting in the IT asset procurement process.
  • Deployment and administration of classified remote access networks.
  • Full lifecycle of user account management, from creation and initial login support (password changes, email configuration, and network share mapping) to the eventual decommissioning of accounts.
  • Manages user account permissions and access controls on the enterprise network through the IAO Express system.
  • Conducts regular, systematic inventories of all hardware and software assets to ensure adherence to compliance standards.
  • Develops and maintains comprehensive technical documentation for standard operating procedures (SOPs) within the team.
  • Provides troubleshooting and preventative maintenance for audio-visual (AV) systems in both classified and unclassified meeting environments.
  • Manages the workflow of IT support issues through the helpdesk ticketing system, from initial reporting to resolution.
  • Provides escort duties for personnel requiring access to secure areas.
  • Read, understand, and implement the general and specific operational, safety, quality, and environmental requirements of all plans, procedures, and policies pertaining to their job.

Benefits

  • Medical, Dental, Vision Insurance
  • Benefits Active on Day 1
  • Life Insurance
  • Health Savings Accounts/FSA's
  • Disability Insurance
  • Paid Time Off
  • 401(k) Plan Options with Employer Match
  • JT4 will match 50%, up to an 8% contribution
  • 100% Immediate Vesting
  • Tuition Reimbursement
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