Systems Administrator II

Careers Listing•Fullerton, CA

About The Position

California State University, Fullerton’s Division of Information Technology is seeking a Systems Administrator II to join its IT-Infrastructure Services team. The Division provides secure, reliable, and innovative technology services in support of the University’s mission and its hyper-extended computing environment. Under general supervision, the Systems Administrator II deploys, maintains, configures, monitors, and troubleshoots computing systems, servers, storage, services, and cloud/container infrastructure. The role applies systems administration knowledge and judgment to day-to-day operations, system updates and enhancements, automation, documentation, and the availability, reliability, and security of computing services. The position works independently on most routine assignments and receives general supervision on new assignments and projects to ensure alignment with campus objectives, CSU information security practices, and research computing requirements. The position also provides technical support, training, and consultation to faculty, students, staff, and IT colleagues; participates in cross-functional teams; and contributes to system improvements, user enablement, and service continuity. Periodic responses may be required for urgent service-impacting incidents or planned maintenance windows. Work may occasionally take place in data centers, network closets, laboratories, classrooms, or other campus technology spaces. The position must comply with CSU, campus, and university collaborators’ acceptable-use, security, data protection, accessibility, and change-management practices.

Requirements

Equivalent to a bachelor’s degree in a related field and two years of relevant experience. Additional experience demonstrating the required knowledge and abilities may substitute for required education on a year-for-year basis; an advanced degree in a related field may substitute for required experience on a year-for-year basis.
Working knowledge of operating systems, server administration, scripting languages, virtualization technologies, cloud technologies, and related systems administration concepts, principles, and technologies.
Working knowledge of troubleshooting hardware and software issues and providing technical support.
Working knowledge of application programming techniques and procedures.
Strong organizational skills to plan, organize, and manage multiple time-sensitive assignments and smaller projects.
Strong communication and interpersonal skills, including the ability to present technical information clearly and concisely to technically diverse audiences.
Strong analytical skills to evaluate, monitor, and resolve systems issues and design, develop, and implement systems solutions.
Skill in leading the work of others.
Proficiency in applicable software, server, and systems technologies and programs.
Knowledge of higher education policies, data needs, and data privacy regulations.
A valid driver’s license and/or a reliable source of transportation.
Must satisfactorily complete a background check, including a criminal records check.
Must comply with CSU, campus, and university collaborators’ acceptable-use, security, data protection, accessibility, and change-management practices.

Nice To Haves

Experience administering or supporting research computing environments.
Experience with container technologies such as Docker/OCI images, registries, and JupyterHub.
Experience with GPU scheduling, CUDA-enabled workloads, and reproducible research computing workflows.
Experience with distributed and object storage, Ceph/Rook concepts, persistent volumes, backup and recovery validation, and research-computing data transfer workflows.
Experience supporting faculty researchers.
Knowledge of accessibility, privacy, acceptable-use, and data classification considerations in higher education research computing environments.

Responsibilities

Deploy, maintain, configure, monitor, and troubleshoot computing systems, servers, storage, services, and cloud/container infrastructure.
Support day-to-day systems operations and implement system updates and enhancements.
Develop automation scripts and document system procedures.
Help ensure the availability, reliability, and security of hyper-extended computing services.
Provide technical support, training, and consultation to faculty, students, staff, and IT colleagues.
Participate in cross-functional teams and contribute to system improvements, user enablement, and service continuity.
Work independently on most day-to-day assignments and receive general supervision on new assignments or projects.
Respond periodically to urgent service-impacting incidents or planned maintenance windows.
Perform other duties as assigned.