Systems Administrator II

CareDx, Inc. • Brisbane, CA

7h • $83,000 - $100,000 • Remote

About The Position

CareDx is a precision medicine diagnostics company serving transplant, specialty oncology, and cell therapy. The Systems Administrator II supports identity and access management, Microsoft 365 administration, user lifecycle management, security administration, troubleshooting, and IT operations. The role calls for a seasoned administrator who can independently manage enterprise environments and collaborate effectively with IT and business teams.

The position administers Microsoft 365 services, Active Directory, Microsoft Entra ID, Okta, and enterprise SaaS integrations. It supports onboarding, transfers, and offboarding; resolves authentication, access, email, collaboration, and directory issues; and manages licensing, mailboxes, groups, and resource accounts. The administrator also performs routine maintenance and configuration changes, documents systems and procedures, participates in access reviews, audits, and compliance activities, works with vendors and internal stakeholders, and contributes to technology projects and operational improvements.

The role is remote and limited to the United States. The anticipated base salary range is $83,000–$100,000 USD. The position may also be eligible for discretionary bonuses or incentives and restricted stock units. CareDx describes its Total Rewards package as including competitive base salary and incentive compensation, health and welfare benefits, a gym reimbursement program, a 401(k) match, and pre-tax commuter benefits. Full-time employees may also use the Living Donor Employee Recovery Policy for up to 30 days of paid leave annually when donating an organ or bone marrow.

Requirements

• At least 3 years of experience administering enterprise IT systems.
• Strong experience managing Microsoft 365 environments.
• Hands-on experience administering Active Directory and Microsoft Entra ID.
• Experience administering Okta or another enterprise identity management platform.
• Experience configuring and supporting SSO and MFA solutions.
• Experience managing Exchange Online, Teams, and SharePoint Online.
• Experience supporting user lifecycle management processes.
• Strong troubleshooting and problem-solving abilities.
• Experience creating and maintaining technical documentation.
• Strong communication and customer service skills.
• Bachelor's degree or equivalent work experience.
• 4–7 years of relevant experience, as stated under Experience Level.

Nice To Haves

• Microsoft 365 Administrator Associate, Azure Administrator Associate, Okta Certified Administrator, or similar certifications.
• Experience with PowerShell scripting and automation.
• Experience supporting hybrid identity environments.
• Experience supporting SOX-controlled or regulated environments.
• Familiarity with Microsoft security and compliance capabilities.
• Experience participating in audits, access reviews, and compliance initiatives.

Responsibilities

• Administer and support Microsoft 365 services, including Exchange Online, Teams, SharePoint Online, OneDrive, and Microsoft Entra ID.
• Manage Active Directory accounts, security groups, group memberships, and identity-related services.
• Administer Okta, including user provisioning and deprovisioning, SSO integrations, MFA, and application assignments.
• Support onboarding, transfers, and offboarding through established identity and access management processes.
• Troubleshoot authentication, access, email, collaboration, and directory-related issues.
• Manage Microsoft 365 licensing, shared mailboxes, distribution groups, security groups, and resource accounts.
• Support enterprise SaaS applications and their integrations with Microsoft 365, Active Directory, and Okta.
• Perform routine administration, maintenance, upgrades, and configuration changes.
• Create and maintain technical documentation, standard operating procedures, and knowledge base articles.
• Participate in user access reviews, audit requests, and compliance activities.
• Work with vendors and internal stakeholders to resolve system issues and implement enhancements.
• Assist with technology projects, cloud initiatives, and operational improvements.

Benefits

• Competitive base salary and incentive compensation.
• Health and welfare benefits.
• Gym reimbursement program.
• 401(k) savings plan match.
• Employee Stock Purchase Plan.
• Pre-tax commuter benefits.
• Up to 30 days of paid leave annually for eligible full-time employees who donate an organ or bone marrow under the Living Donor Employee Recovery Policy.
• The role may be eligible for discretionary bonuses or incentives and restricted stock units.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level