Systems Administrator II

Edmentum

14d•$80,000 - $95,000•Remote

About The Position

Edmentum is a remote-first company focused on technology-enabled learning solutions. The Systems Administrator II supports the cloud infrastructure, identity services, and productivity platforms that keep the company’s environment reliable and secure. The role contributes to AWS and GCP administration, identity and directory management, Microsoft 365 and Google Workspace support, compliance efforts, and daily operational excellence. It also serves as an escalation point and participates in an on-call rotation. The position works across cloud infrastructure, identity and access management, directory services, productivity platforms, endpoint management, security, and operational support. It includes partnering with Security and Enterprise Support teams, addressing incidents and compliance needs, and automating or improving processes. The candidate should have deep hands-on experience in two or three of the listed areas and working familiarity with the others, with willingness to grow into them.

Requirements

Hands-on experience with AWS and/or GCP cloud services, including administering and troubleshooting production environments.
Working knowledge of Microsoft Entra ID / Azure AD, Active Directory (including Group Policy), and hybrid identity or directory synchronization.
Experience administering Microsoft 365, including user administration, Exchange Online, Teams, and SharePoint Online, and administering Google Workspace.
Familiarity with SSO, MFA, Enterprise Application management, and third-party identity integrations.
Familiarity with compliance and security concepts such as SOC2 and vulnerability management, and willingness to work with related platforms.
Ability to handle escalations, participate in on-call, and communicate clearly with technical and non-technical stakeholders.
Proficiency with scripting or automation such as PowerShell, Python, or similar.
Deep hands-on experience in two or three of cloud infrastructure (AWS/GCP), identity and directory services (Entra ID/Active Directory), or productivity platform administration (Microsoft 365/Google Workspace), with working familiarity across the remaining areas and willingness to develop further.
Associate’s or bachelor’s degree in a related field, or equivalent professional experience.
Integrity, adaptability, and commitment to Edmentum’s mission and inclusive culture.

Nice To Haves

Experience with Microsoft Intune and Microsoft Defender for Endpoint.
Experience using AI tools in day-to-day work and awareness of AI usage governance, responsible-use policies, and related controls.
Relevant Microsoft, AWS, or Google certifications.
Strong fundamentals and willingness to learn; experience with every tool in the company’s stack is not required.

Responsibilities

Administer and support cloud infrastructure across AWS and GCP, including storage, rightsizing, monitoring, and lifecycle management.
Support identity and access management across Entra ID and AWS, including SSO, MFA, Enterprise Applications, and third-party SSO and user provisioning.
Administer Microsoft Active Directory, including Group Policy, and support Azure hybrid identity configuration and synchronization.
Perform Microsoft 365 user administration and support Exchange Online, Teams, and SharePoint Online; administer and support Google Workspace.
Manage devices with Microsoft Intune, including application packaging, and support Microsoft Defender for Endpoint.
Serve as an escalation point for complex incidents and helpdesk issues, and participate in an on-call rotation.
Support SOC2 compliance, vulnerability remediation, and security monitoring in partnership with Security teams.
Work with operational platforms such as FreshService and collaborate with Enterprise Support on endpoint needs intersecting with security and compliance.
Identify opportunities to automate and improve processes that make the team more effective.