About The Position

The Systems Administrator II maintains and supports critical server and end-user infrastructure to help ensure reliable system performance. The role deploys and supports technologies across Windows, virtualization, cloud, and application environments; troubleshoots complex technical issues; and helps maintain secure and stable systems. This is an onsite position in New York, NY, Monday through Friday. The Systems Administrator administers and supports Windows Server, Windows desktop, VMware, and Citrix environments, including server builds and application infrastructure. The role manages hosted, on-premises, and cloud server environments; performs advanced troubleshooting for escalations and outages; carries out proactive maintenance and vulnerability and audit remediation; and supports application deployments, infrastructure changes, and multi-tier applications. The administrator serves as a technical resource for Active Directory, Exchange, networking protocols, and related infrastructure technologies, collaborating with technical and incident management teams to resolve issues. The position requires participation in an on-call rotation. FIS describes opportunities for career growth, a collaborative work environment, development resources, and volunteering. The stated pay range for this full-time position is $37.78–$64.22; the posting does not specify the pay period.

Requirements

  • Experience with Windows Server administration, VMware virtualization, Active Directory, Exchange, and end-user systems.
  • Strong troubleshooting skills across multiple technologies.
  • Experience using PowerShell for infrastructure administration.
  • Experience working with server hardware, hypervisors, or VMware ESXi.
  • Knowledge of TCP/IP, SSL/TLS, SMTP, LDAP, DNS, and network monitoring.
  • Experience installing, deploying, and supporting multi-tier applications.
  • Experience working with service-level agreements, change management processes, and ITIL practices.
  • Familiarity with application deployment tools such as BigFix, Microsoft Configuration Manager, or similar technologies.
  • Strong written and verbal communication, customer focus, and attention to detail.
  • Ability to work independently and collaboratively.
  • Ability to participate in an on-call rotation.

Nice To Haves

  • Experience administering Microsoft 365 and Microsoft Intune, including Windows Autopilot.
  • Azure, Microsoft 365, or Cisco CCNA certification.
  • Experience with additional infrastructure and support technologies such as Microsoft Configuration Manager, Windows Deployment Services, Azure Virtual Desktop, CrowdStrike, Internet Information Services, BigFix, or ServiceNow.

Responsibilities

  • Administer and support Windows Server, Windows desktop, VMware, and Citrix environments, including server builds and application infrastructure.
  • Manage and maintain server environments across hosted, on-premises, and cloud environments.
  • Provide advanced troubleshooting for technical escalations and outages.
  • Perform proactive system maintenance and support vulnerability and audit remediation.
  • Improve processes to strengthen system performance and reliability.
  • Support application deployments, infrastructure changes, and multi-tier applications.
  • Work with technical and incident management teams to resolve issues.
  • Serve as a technical resource for Active Directory, Exchange, networking protocols, and related infrastructure technologies.
  • Participate in an on-call rotation.

Benefits

  • Internal career growth opportunities
  • Flexible and creative work environment
  • Diverse and collaborative atmosphere
  • Professional and personal development resources
  • Opportunities to volunteer and support charities
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