Systems Administrator II

California State University, Fullerton•Fullerton, CA

12d•$6,492 - $9,458•Onsite

About The Position

Under general supervision, the Systems Administrator II deploys, maintains, configures, monitors, and troubleshoots computing systems, servers, storage, services, and cloud/container infrastructure. The role applies systems administration knowledge and judgment to support daily operations, implement updates and enhancements, develop automation scripts, document procedures, and help ensure the availability, reliability, and security of hyper-extended computing services. The position works independently on most day-to-day assignments, with general supervision on new assignments or projects to ensure alignment with campus objectives, CSU information security practices, and research computing requirements. It provides technical support, training, and consultation to faculty, students, staff, and IT colleagues; participates in cross-functional teams; and contributes to system improvements, user enablement, and service continuity. Other duties may be assigned.

Requirements

Equivalent to a bachelor's degree in a related field and two years of relevant experience; additional qualifying experience may substitute for education year for year, and an advanced degree in a related field may substitute for experience year for year.
Working knowledge of operating systems, server administration, scripting languages, virtualization technologies, cloud technologies, and related systems administration concepts and technologies.
Working knowledge of troubleshooting hardware and software issues and providing technical support.
Working knowledge of application programming techniques and procedures.
Strong organizational skills to plan, organize, and manage multiple time-sensitive assignments and smaller projects.
Strong communication and interpersonal skills, including the ability to present technical information clearly to technically diverse audiences.
Strong analytical skills to evaluate, monitor, and resolve system issues and design, develop, and implement systems solutions.
Skill in leading the work of others.
Proficiency with applicable software, server, and system technologies and programs.
Knowledge of higher education policies, data needs, and data privacy regulations.
Valid driver's license and/or a reliable source of transportation.
Satisfactory completion of a background check, including a criminal records check.

Nice To Haves

Experience administering or supporting research computing environments.
Experience with Docker/OCI images, registries, JupyterHub, GPU scheduling, CUDA-enabled workloads, and reproducible research computing workflows.
Experience with distributed and object storage, Ceph/Rook concepts, persistent volumes, backup and recovery validation, and research-computing data transfer workflows.
Experience supporting faculty researchers.
Knowledge of accessibility, privacy, acceptable-use, and data classification considerations in higher education research computing environments.

Responsibilities

Deploy, maintain, configure, monitor, and troubleshoot computing systems, servers, storage, services, and cloud/container infrastructure.
Support day-to-day systems operations and implement updates, enhancements, and new systems.
Develop automation scripts and document system procedures.
Help ensure the availability, reliability, and security of computing services and systems.
Provide technical support, training, and consultation to faculty, students, staff, and IT colleagues.
Participate in cross-functional teams and contribute to system improvements, user enablement, and service continuity.
Manage multiple work priorities and remain accountable for work results.
Respond periodically to urgent service-impacting incidents and planned maintenance windows.
Comply with CSU, campus, and collaborator policies and practices for acceptable use, security, data protection, accessibility, and change management.