About The Position

FIS is seeking a Systems Administrator to maintain and support critical server and end-user infrastructure and help ensure reliable system performance. The role deploys and supports technologies across Windows, virtualization, cloud, and application environments; troubleshoots complex technical issues; and helps maintain secure, stable systems. The position is onsite Monday through Friday in New York, NY. The Systems Administrator maintains infrastructure, resolves technical issues, supports system improvements, and collaborates with technical teams to keep business-critical systems secure, stable, and performing effectively. The role includes participation in an on-call rotation.

Requirements

  • Experience with Windows Server administration, VMware virtualization, Active Directory, Exchange, and end-user systems.
  • Strong troubleshooting skills across multiple technologies.
  • Experience using PowerShell for infrastructure administration and working with server hardware, hypervisors, or VMware ESXi.
  • Knowledge of TCP/IP, SSL/TLS, SMTP, LDAP, DNS, and network monitoring.
  • Experience installing, deploying, and supporting multi-tier applications.
  • Experience working with service-level agreements, change management processes, and ITIL practices.
  • Familiarity with application deployment tools such as BigFix, Microsoft Configuration Manager, or similar technologies.
  • Strong written and verbal communication, customer focus, and attention to detail.
  • Ability to work independently and collaboratively.
  • The role requires 3–6 years of experience, as stated in the job title.

Nice To Haves

  • Experience administering Microsoft 365 and Microsoft Intune, including Windows Autopilot.
  • Azure, Microsoft 365, or Cisco CCNA certification.
  • Experience with additional infrastructure and support technologies such as Microsoft Configuration Manager, Windows Deployment Services, Azure Virtual Desktop, CrowdStrike, Internet Information Services, BigFix, or ServiceNow.

Responsibilities

  • Administer and support Windows Server, Windows desktop, VMware, and Citrix environments, including server builds and application infrastructure.
  • Manage and maintain server environments across hosted, on-premises, and cloud environments, and provide advanced troubleshooting for technical escalations and outages.
  • Perform proactive system maintenance, support vulnerability and audit remediation, and improve processes to strengthen system performance and reliability.
  • Support application deployments, infrastructure changes, and multi-tier applications while working with technical and incident management teams to resolve issues.
  • Serve as a technical resource for the supported environment, including Active Directory, Exchange, networking protocols, and related infrastructure technologies.
  • Participate in an on-call rotation.

Benefits

  • Internal career growth opportunities
  • Flexible and creative work environment
  • Diverse and collaborative atmosphere
  • Professional and personal development resources
  • Opportunities to volunteer and support charities
  • Competitive compensation
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