Systems Administrator II

Alturas AnalyticsMoscow, ID
Onsite

About The Position

We are seeking a skilled and self-motivated Systems Administrator II to support and maintain our IT infrastructure and end-user technology needs. The ideal candidate has strong experience with networks, servers, security, and troubleshooting, along with the ability to work independently and manage multiple priorities. This individual is a proactive problem solver with excellent communication skills and a commitment to delivering reliable, secure technology solutions. Experience in a regulated environment is a plus, and experience in training, mentoring, or supervising IT staff is highly valued. This position is on-site only in Moscow, Idaho. Alturas Analytics, Inc. is a contract research organization, bioanalytical laboratory providing personalized MS/MS bioanalytical services to the pharma and biotech industries worldwide. We are a growing, privately owned company working with our collaborators to aid in the treatment and cure of disease. Joining the Alturas team means becoming a part of a supportive and passionate community. Our staff consists of talented, dedicated individuals who are committed to delivering the highest quality of service to our clients. Our goal is simple – to ensure that Alturas employees thrive so that we can do the best possible work in our field, ensuring greater care for our world.

Requirements

  • Bachelor’s or Associate degree in Computer Science or Management Information System or related fields
  • 5+ years of work experience in systems administration or related fields
  • Excellent knowledge in Microsoft Windows server and client OS, and Office products
  • Extensive working experience of PC hardware, printers, switches, routers, cabling and other network equipment
  • Excellent understanding of TCP/IP protocols, network security, user account management, deployment tools, anti-virus, firewall and intrusion detection, file and database backup/restore
  • Excellent understanding of email server, client access protocols
  • Good understanding of 21 CFR Part 11, GLP, GCP and other regulations applicable to Alturas Analytics.
  • Familiarity with scripting languages
  • Good understanding of databases/SQL
  • Advanced skills in verbal and written communication
  • Ability to work independently most of time

Nice To Haves

  • Experience in a regulated environment is a plus
  • Experience in training, mentoring, or supervising IT staff is highly valued
  • Previous experience in a regulated laboratory is a plus

Responsibilities

  • Plans and designs IT systems such as physical/logical network, server specification, service provisioning and system integration
  • Responsible for network devices setup, testing and maintenance
  • Responsible for server setup, deployment and service provisioning
  • Plans and tests network security including firewall, email security and user access control
  • Plans, tests and sets up data backup/restore and electronic records archiving
  • Coordinates the deployment of workstations and software applications
  • Schedules and maintains system patching
  • Acts as Help Desk escalation for Alturas Analytics, Inc. personnel with various computer related tasks including hardware, software, configuration and security troubleshooting
  • Contacts and works closely with vendors and service providers for problem resolutions
  • May supervise and/or train other IT personnel
  • May work with compliance inspectors and auditors when needed
  • May work on running network cables around the company premise
  • Certain development work such as Watson CDISC exports and other small-scale applications
  • Drafts validation plan and test scripts for computerized systems validation, reviews, verifies and executes test scripts as needed
  • Performs other duties as needed or assigned

Benefits

  • We pay 100% of your premiums for health, dental, and vision insurance and a portion of the premium for dependent coverage
  • PTO, paid sick time and paid holidays
  • Bonus program based on company-wide goals
  • Health Savings Account (HSA) (with company match) and Flexible Spending Account (FSA) options - including Dependent Care
  • Life insurance and short- and long-term disability at no cost to you
  • Safe Harbor 401k with an automatic 3% employer contribution with additional 1% match option
  • Employee Assistance Programs (EAP) focused on mental health
  • Voluntary Life, AD&D, Critical Illness and Accident insurance
  • Tuition reimbursement
  • Opportunities for continuous learning, professional development and promotion
  • Wellness program including bike/walk to work incentive
  • Charitable donation matching and paid time off for volunteering
  • Monthly catered lunches, holiday celebrations, unlimited (good) coffee, beverages, snacks and more!
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