Systems Administrator II

State of North Carolina•Wake County, NC

9d•Hybrid

About The Position

The North Carolina Department of Health and Human Services (DHHS) is hiring a Systems Administrator II to support the Division of Public Health in Raleigh, North Carolina. DHHS’s Information Technology Division provides enterprise IT leadership and solutions, helping business divisions maintain the availability and integrity of automated information systems and deliver consistent, cost-effective, reliable, accessible, and secure services. The position works frequently and independently to design, provision, install, configure, document, and maintain stable technology architectures that meet security standards and support high availability and disaster recovery. The role supports a mixed virtualized and physical server environment and involves consulting with business stakeholders, IT support personnel, and senior decision-makers to troubleshoot technical problems, develop custom solutions, and plan long-range strategies. The position is eligible for hybrid work and requires onsite reporting in Raleigh, NC. It is funded in part through federal funds.

Requirements

Bachelor’s degree in computer science, an IT-related field, or a closely related field from an appropriately accredited institution and three years of progressive experience in systems software programming; or an associate degree in one of those fields and four years of such experience; or an equivalent combination of education and experience.
Considerable knowledge of Windows and Unix/Linux application, web, and database servers.
Knowledge of TCP/IP, network security, Layer 2/3 switching and routing, load balancing, and LAN/WLAN management.
Hands-on Enterprise Active Directory administration skills.
Experience with multi-node Windows Failover Clusters, including Storage Area Network appliances, and data backup applications.
Ability to consult and communicate effectively with business stakeholders, IT support personnel, and senior decision-makers.
Excellent verbal and written communication skills.

Nice To Haves

Thorough knowledge of server concepts, components, architecture, protocols, transport systems, and communications hardware and software.
Strong ability to oversee projects of medium to high complexity through implementation.
Strong ability to analyze and design server systems using electronic and communications principles, communications protocols, and server topologies.
Strong ability to review and interpret system logs and reports to troubleshoot and formulate solutions to server operational issues.
Ability to evaluate and recommend vendor equipment.
Experience managing Java-focused application servers such as Wildfly, JBoss, or Tomcat.
Experience managing clustered database server platforms such as SQL Server, MySQL, or MariaDB.
Experience scripting or automating server and network management and maintenance.
Experience with hybrid cloud environments such as AWS or Azure.

Responsibilities

Design, provision, install, configure, document, and maintain technology architectures for supported business units.
Ensure supported technologies adhere to required security standards and accommodate high-availability and disaster-recovery requirements.
Administer and support server, network, and desktop technologies in mixed virtualized and physical environments.
Consult with business stakeholders and IT support personnel to troubleshoot and resolve technical problems.
Work with senior decision-makers on user issues and requests requiring custom solutions and on the development of long-range strategies.
Oversee medium- to high-complexity projects through implementation.
Analyze and design server systems using electronic and communications principles, protocols, and server topologies.
Review and interpret system logs and reports to troubleshoot server operational issues and formulate solutions.
Evaluate and recommend vendor equipment.