Systems Administrator II

Cambia Health Solutions • Fargo, ND

8d • $69,000 - $94,000 • Hybrid

About The Position

The Systems Administrator II is part of Cambia’s IT Operations team and participates in installing, upgrading, maintaining, and supporting computer systems, operating systems, and software applications in a team environment, with direction or coaching from senior team members. The role uses technical, interpersonal, and administrative skills to support reliable, maintainable systems and business processes. It is a hybrid position based at Cambia’s Fargo, North Dakota office, with three days per week in the office.

The position administers and supports computing systems and related software, including installation and configuration, monitoring, maintenance, troubleshooting, performance tuning, upgrades, patches, scripting, and documentation. The Systems Administrator II may research and resolve software or infrastructure issues, coordinate with vendors and other support teams, contribute to disaster recovery activities, and recommend software development, enhancement, replacement, or purchase. The role focuses on availability and reliability, process and system improvements, adherence to technical and architecture standards, and effective project participation. It may also involve mentoring System Administrator I personnel and providing technical training to team members or business partners.

The expected salary range for the regional pay structure covering North Dakota is $69,000–$94,000, with a full salary range of $65,000–$107,000 and an 8% bonus target. Compensation varies based on factors including location, skills, experience, education, training, licensure or certifications, and performance history.

Requirements

• Bachelor’s degree in Computer Science, Mathematics, Business Administration, or a related field; appropriate additional experience beyond the minimum experience requirement may substitute for education.
• At least 3 years of experience implementing, operating, and maintaining IT systems and/or administering software functions in multi-platform and multi-system environments.
• Proficient understanding of the design, implementation, and sustainment of IT systems.
• Familiarity with infrastructure management techniques such as change, problem, release, and configuration management, and/or system lifecycle management.
• Understanding of Microsoft and/or UNIX environments, including common suites and core business applications.
• Understanding of the appropriate environments for assigned applications.
• Ability to develop efficient and effective program and system solutions for light- to medium-complexity business problems.
• Ability to automate tasks, document them for others, and take direction from others.
• Ability to analyze, diagnose, and resolve system performance problems or outages.
• Technical proficiency in the core technologies and methodologies used by the team.
• Ability to adapt to changing technologies and methodologies and apply them to technology or business needs.
• Demonstrated ability to upgrade hardware, operating system software, and third-party software.
• Demonstrated ability to plan and document medium- to large-scale product upgrades.
• Demonstrated ability to participate with a disaster recovery team, including scripting and testing recovery for operating systems, third-party software, and storage.
• Experience with project management techniques and the ability to participate in projects through timely, successful completion.
• Strong ability to project or forecast time allocation for project completion.
• Ability to communicate effectively, verbally and in writing, with coworkers and all levels of management.

Nice To Haves

• Windows Server and Windows desktop administration experience.
• Active Directory Group Policy (GPO) administration and troubleshooting experience.
• Endpoint management, software deployment, patching, and device configuration experience.
• Knowledge of DoD STIGs or similar security-hardening and configuration standards.
• Microsoft Teams Phone administration and troubleshooting experience.
• Microsoft 365 administration and support experience.
• PowerShell scripting, systems automation, and process improvement experience.

Responsibilities

• Install and configure computing systems and support software for business processes and objectives.
• Install, configure, monitor, maintain, troubleshoot, document, and support Cambia systems and hardware.
• Install, upgrade, and patch operating systems and support software; perform performance tuning and write scripts.
• Research and resolve software and infrastructure issues, collaborating with vendors and other support teams as needed.
• Research, analyze, and submit recommendations concerning software development, enhancement, replacement, or purchase.
• Manage, configure, implement, and resolve software issues, including integrating licensed or internally developed applications and scripts with other systems.
• Participate in disaster recovery activities, including scripting and testing operating system, third-party software, and storage recovery.
• Initiate process and system improvements and monitor industry trends.
• Support and coordinate the effective administration of computing systems and support software, taking action to maximize system availability and reliability.
• Adhere to technical, architecture, and production implementation standards; provide status reports, work estimates, team participation, and time tracking.
• Share technical knowledge and apply crossover knowledge across technical disciplines to improve team performance, compliance, efficiency, and maintainability.
• Provide technical training to the team or business partners and prepare program, system, operational, and user documentation.
• Prepare reports on activities, tasks, milestones, deliverables, schedules, and status, as appropriate.
• Participate actively in projects, take responsibility for assigned action items and deliverables, and provide timely updates.
• Maintain professional working relationships with vendors and use common system maintenance tools without assistance.
• Adapt to new technologies and methodologies.
• May mentor System Administrator I personnel.

Benefits

• Medical, dental, and vision coverage for employees and eligible family members, including mental health benefits.
• Annual employer contribution to a health savings account.
• Paid time off that varies by role and tenure, plus 10 company-paid holidays.
• 401(k) retirement plan with a company match and potential discretionary contribution based on company performance.
• Up to 12 weeks of paid parental time off, subject to eligibility requirements.
• Wellness programs with participation rewards.
• Employee Assistance Fund.
• Commute and parking benefits.
• Bonus opportunities.
• Employee resource groups and opportunities to participate in company-supported community outreach programs.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level