About The Position

As a Systems Administrator, you’ll maintain and support critical server and end-user infrastructure while helping ensure reliable system performance. You’ll deploy and support technologies across Windows, virtualization, cloud and application environments, troubleshoot complex technical issues, and help maintain secure and stable systems. The role is onsite Monday through Friday in New York, NY. You’ll help deliver reliable technology services by maintaining infrastructure, resolving complex technical issues and supporting system improvements. You’ll collaborate with technical teams to keep business-critical systems secure, stable and performing effectively.

Requirements

  • Experience with Windows Server administration, VMware virtualization, Active Directory, Exchange and end-user systems, with strong troubleshooting skills across multiple technologies.
  • Experience using PowerShell for infrastructure administration and working with server hardware, hypervisors or VMware ESXi.
  • Knowledge of TCP/IP, SSL/TLS, SMTP, LDAP, DNS and network monitoring, along with experience installing, deploying and supporting multi-tier applications.
  • Experience working with service-level agreements, change management processes and ITIL practices.
  • Familiarity with application deployment tools such as BigFix, Microsoft Configuration Manager or similar technologies.
  • Strong written and verbal communication, customer focus and attention to detail, with the ability to work independently and collaboratively.
  • Ability to participate in an on-call rotation.

Nice To Haves

  • Experience administering Microsoft 365 and Microsoft Intune, including Windows Autopilot.
  • Azure, Microsoft 365 or Cisco CCNA certification.
  • Experience with additional infrastructure and support technologies such as Microsoft Configuration Manager, Windows Deployment Services, Azure Virtual Desktop, CrowdStrike, Internet Information Services, BigFix or ServiceNow.

Responsibilities

  • Administer and support Windows Server, Windows desktop, VMware and Citrix environments, including server builds and application infrastructure.
  • Manage and maintain server environments across hosted, on-premises and cloud environments, and provide advanced troubleshooting for technical escalations and outages.
  • Perform proactive system maintenance, support vulnerability and audit remediation, and improve processes to strengthen system performance and reliability.
  • Support application deployments, infrastructure changes and multi-tier applications while working with technical and incident management teams to resolve issues.
  • Serve as a technical resource for the supported environment, including Active Directory, Exchange, networking protocols and related infrastructure technologies.
  • Participate in an on-call rotation.

Benefits

  • Internal career growth opportunities
  • Flexible and creative work environment
  • Diverse and collaborative atmosphere
  • Professional and personal development resources
  • Opportunities to volunteer and support charities
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