Systems Administrator I

THE KENAN ADVANTAGE GROUP•North Canton, OH

3d•Onsite

About The Position

This position is responsible for maintaining and supporting existing server infrastructure. Candidates should reside within a reasonable commuting distance of our North Canton office to support team collaboration and business needs.

Requirements

2 years as a Systems Administrator
Knowledge of Windows 2008/2012, including Active Directory, DNS, DHCP required
Must be able to meet established deliverable dates and project schedules
The ability and genuine desire to quickly learn new skills and technologies
The ability to work independently as well as interface and work well with management, peers, customers and vendors in a team setting
Must be willing to provide 7 x 24 support of systems developed and maintained and able/willing to take initiative to solve problems in a timely fashion with proactive, creative and aggressive problem diagnosis and solving skills
The ability to thrive in a fast-paced dynamic environment
Excellent oral and written communications skills

Nice To Haves

MCSA preferred but not required
Citrix XenApp 6.5 and/or VMWare ESXi 5.5 experience preferred but not required

Responsibilities

Provide rotating server environment support, including responding to incoming calls and/or e-mails regarding hardware or software issues.
Work closely with various IT teams and service providers to troubleshoot and resolve a range of server-related issues.
Monitor server systems performance and provide performance reports to management.
Perform analysis, diagnosis, and resolution of complex problems.
Recommend, schedule, and perform server security patching.
Practice hardware asset management, including maintenance of hardware inventory.
Liaise with, and provide training and support to, helpdesk support staff on server-related issues.
Liaise with development staff to provision and maintain development servers and systems.
Prepare and ensure accuracy of documentation, procedures manuals, and help sheets for server software installations.
Aid in development of business continuity and disaster recovery plans, and maintain current knowledge of plan executable.
Respond to emergency server/datacenter outages in accordance with business continuity and disaster recovery plans.