Systems Administrator I

Georgia Department of RevenueAtlanta, GA
$55,000 - $80,000Onsite

About The Position

Under general supervision, provisions, administers, configures, and troubleshoots servers, networks, and computer systems, with a focus the agency’s Amazon Web Services (AWS) presence.

Requirements

  • A 2 or 4-year undergraduate degree from an accredited college or university.

Nice To Haves

  • Working knowledge of AWS networking, IAM, compute, storage, database, monitoring, and security services.
  • Experience administering Linux and Windows Server environments.
  • Experience with Infrastructure as Code and configuration automation technologies.
  • Experience with scripting languages such as Bash and Python.
  • Familiarity with containers, Docker, Amazon ECS, or Amazon EKS is preferred.
  • Familiarity with CI/CD concepts and tools such as GitHub Actions, GitLab, or AWS CodePipeline is preferred.
  • Strong troubleshooting, documentation, communication, and problem-solving skills.

Responsibilities

  • Administer and support AWS infrastructure across development, testing, and production environments.
  • Provision, configure, monitor, and troubleshoot AWS services including EC2, VPC, S3, RDS, IAM, Route 53, CloudWatch, and Systems Manager.
  • Support AWS networking, including VPCs, subnets, security groups, load balancers, routing, and VPN connectivity.
  • Perform routine administration, patching, and maintenance of Linux and Windows systems.
  • Monitor infrastructure availability, performance, capacity, and system health.
  • Assist with high availability, disaster recovery, and business continuity efforts.
  • Manage AWS IAM users, roles, policies, permissions, and service accounts using least privilege principles.
  • Assist with resolving security vulnerabilities, configuration issues, and access-control findings.
  • Review security alerts and logs and coordinate remediation with Security, Cloud Operations, and Development teams.
  • Support cloud security controls including encryption, logging, network security, and access management.
  • Provide system information and documentation for audits and compliance activities.
  • Automate routine infrastructure and administrative tasks.
  • Use tools such as Terraform, AWS CloudFormation, AWS CLI, PowerShell, Bash, or Python.
  • Support CI/CD pipelines and automated application deployments.
  • Identify opportunities to reduce manual work and improve operational reliability through automation.
  • Configure and maintain system monitoring, alerting, logging, and dashboards.
  • Troubleshoot infrastructure, connectivity, performance, and production issues.
  • Assist with root-cause analysis and corrective actions for system incidents.
  • Monitor system health and identify potential issues before they impact services.
  • Participate in production support and on-call activities as required.
  • Monitor and support AWS backup and recovery processes.
  • Perform system patching, security updates, upgrades, and routine maintenance.
  • Assist with disaster recovery testing and system restoration procedures.
  • Maintain infrastructure inventories, procedures, configuration records, and technical documentation.
  • Work with Development, Security, and other IT teams to resolve technical issues.
  • Assist application teams with deployments, connectivity, permissions, and AWS infrastructure requirements.
  • Participate in change management processes and ensure infrastructure changes are documented, tested, and approved.
  • Assist with evaluating AWS services and recommending improvements to reliability, security, performance, and cost.
  • Help identify underutilized or improperly sized AWS resources to support cost optimization.
  • Provide technical assistance to other IT staff as needed.

Benefits

  • robust benefits package designed for every stage of your career
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