Systems Administrator 1

Wake County Public School System•Cary, NC

1d•Hybrid

About The Position

Supports the infrastructure and server administration operations of the Wake County Public School System. Assists with developing, implementing, and maintaining monitoring tools, configuration management, backup systems, and disaster recovery procedures. Contributes to ongoing improvement and optimization of server infrastructure to ensure reliability, security, and performance across the district. The position is based at Crossroads II in Cary, North Carolina, and is available for a hybrid telework workweek. The workweek is Monday through Friday, with occasional evening and weekend work. The role operates in an office environment and routinely uses computers and hand and power tools. It may involve direct contact with school system staff, contractors, vendors, and external agency staff. This is medium physical work requiring exertion of up to 50 pounds of force and the ability to operate automotive equipment.

Requirements

Associate’s degree in Information Technology, Computer Science, or a related field, or an equivalent combination of relevant education, training, and experience.
Three years of experience in system administration, specifically in Linux server environments such as Ubuntu, Red Hat, or CentOS.
Hands-on experience with Linux server administration.
Experience with user account management, file permissions, and system-level security on Linux platforms.
Experience with server monitoring, patch management, and performance tuning.
Experience managing storage allocation, performance tuning, and troubleshooting in multi-server environments.
Extensive knowledge of Linux command-line tools, shell scripting, and file system structure.
Comprehensive knowledge of backup and disaster recovery practices in Linux environments.
Considerable knowledge of Microsoft Office, specifically Word, Excel, and PowerPoint, and Google Apps.
Working knowledge of networking protocols including TCP/IP, DNS, and DHCP, and troubleshooting.
Working knowledge of SAN and enterprise storage technologies such as RAID, iSCSI, and NAS.
Strong oral and written communication skills and ability to collaborate with instructional and technical staff.
Excellent organizational skills and ability to manage multiple tasks, prioritize responsibilities, and respond promptly to system issues.
Ability to communicate clearly and concisely using a variety of communication techniques and tools to support information flow, collaboration, and feedback.
Ability to establish and maintain effective working relationships with school system staff, contractors, and vendors.
Must hold and maintain a valid motor vehicle operator’s license according to North Carolina requirements.

Nice To Haves

Bachelor’s degree in Information Technology, Computer Science, Cybersecurity, or a related field.
Three years of system administration experience, particularly in educational or public sector environments.
Experience with virtualization technologies such as VMware, KVM, Proxmox, or Hyper-V.
Familiarity with SAN/NAS storage systems and data lifecycle management.
Knowledge of automation and configuration tools such as Ansible, Puppet, and Bash scripting.

Responsibilities

Administer and maintain Linux-based servers and services, including user management, permissions, and system updates.
Monitor system performance and availability; troubleshoot and resolve hardware, software, and network-related issues.
Implement and maintain system backups, restore procedures, and disaster recovery plans.
Assist in designing, deploying, and documenting new server configurations and system upgrades.
Maintain security protocols, including patch management, firewall configurations, and intrusion detection.
Collaborate with IT staff to support network infrastructure and ensure systems meet district-wide performance and security standards.
Monitor storage capacity and utilization; perform upgrades and reconfiguration as needed.
Coordinate storage provisioning for servers, backup systems, and virtualized environments.
Respond to service requests and incidents submitted by staff and faculty, providing timely support and resolution.
Document systems, procedures, and configurations in accordance with district IT policies.
Participate in after-hours maintenance windows and on-call support rotations as needed.
Evaluate system processes and suggest improvements for operational efficiency and reliability.
Perform other related duties as assigned.