About The Position

CCBill is an online payment services provider serving more than 30,000 websites globally and offering solutions for ecommerce and online businesses since 1998. The Linux Systems Administrator 1 (LSA1) is an entry-level frontline operations role supporting CWIE’s Linux infrastructure for customer-facing and internal products. Working under supervision, the LSA1 handles day-to-day system administration and operations, supports customer-facing operations centers as an escalation point, and assists with project work as needed. The role includes participation in a weekly rotating on-call schedule. The position is listed for the EU/US and works Monday through Friday on the US shift. Responsibilities include maintaining and patching systems, building servers, troubleshooting issues, managing users and load-balancing configurations under supervision, monitoring performance, and supporting code releases and infrastructure operations. The administrator also uses configuration management tools and follows applicable compliance and security standards.

Requirements

  • Basic ability to install, configure, and work with Windows, Linux, or MacOS at a power-user level.
  • Technical aptitude and willingness to learn new skills.
  • High level of personal motivation.
  • Strong communication, documentation, and analytical skills.
  • Ability to work under supervision as part of a team and independently as a contributor.

Nice To Haves

  • Experience with Linux administration in a consumer/home environment or enterprise farm.
  • Experience with virtualization products such as VMware, Proxmox, Hyper-V, or VirtualBox.
  • Experience with Apache web servers, Apache Tomcat, Java, or Perl.
  • Experience with source control such as Git, SVN, or CVS.
  • Exposure to Jenkins, Travis CI, or other automation tools.
  • Familiarity with MySQL, PostgreSQL, or other SQL databases.

Responsibilities

  • Perform daily operations tasks during the scheduled shift.
  • Participate in a weekly on-call rotation.
  • Perform system maintenance and patching during scheduled maintenance.
  • Provide daily operational care and management of assigned server environments for Apps.
  • Troubleshoot, triage, and resolve issues across environments.
  • Assist with scheduled code releases as assigned.
  • Manage load-balancing equipment and configurations under supervision.
  • Use configuration management tools to maintain and update the environment.
  • Maintain platform integrity by following appropriate compliance and security standards.
  • Build servers using corporate virtualization infrastructure.
  • Perform other duties as assigned by management.
  • Serve as an escalation point for customer-facing operations centers and provide additional support for project tasks as needed.
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