Systems Administrator I

San Luis Valley Health•Alamosa, CO

17d

About The Position

San Luis Valley Health is seeking a Systems Administrator in the IT department. This position will be responsible for the installation, configuration, operation, and ongoing support of enterprise systems hardware, software, and related infrastructure components. Will work collaboratively with project teams, application teams, and other technical staff to build, support, monitor, and optimize the organization's technical environment.

Requirements

Bachelor’s Degree in Computer Science, or equivalent work experience, and 1 to 3 years in Information Technology environment
5+ years of related technical support experience
Strong written and verbal communication skills; able to document work, produce clear ticket notes, and explain technical issues to non-technical users.
Strong working knowledge of Windows platforms, including current Windows Server versions and common server roles/services (e.g., AD DS, DNS, DHCP, file/print).
Active Directory administration fundamentals (users, groups, permissions, basic OU/GPO concepts) and troubleshooting authentication/access issues.
Basic-to-intermediate PowerShell /Terminal skills for routine administration and automation.
Virtualization fundamentals (VMware/vSphere or equivalent): VM provisioning/support, snapshots, and basic resource/performance troubleshooting.
Understanding of patching and maintenance processes, including testing, scheduling, deployment, and documentation.
Backup/restore fundamentals: monitoring jobs, performing restores, and participating in recovery testing and documentation.

Responsibilities

Administer and support enterprise server platforms and associated hardware, both on-premises and hosted, to ensure availability, performance, and reliability.
Provide second-level support for incidents and service requests escalated to the Systems Administrator, including troubleshooting and resolution of complex issues.
Perform root cause analysis for system and infrastructure issues; document findings and recommend corrective actions.
Monitor system health, capacity, and performance; identify and escalate risks that could impact service availability.
Monitor, respond to, and escalate facilities or environmental issues that affect the data center or server environments.
Follow established security standards and procedures; assist with remediation of security findings as directed by senior staff.
Participate in the planning, build, testing, and deployment of new systems, upgrades, and infrastructure changes.
Assist senior technical staff with system installation, configuration, migration, and upgrade activities in accordance with approved designs and standards.
Support change and release activities by following documented procedures and contributing to post-implementation validation.
Maintain accurate and up-to-date system documentation, diagrams, and operational procedures.
Collaborate with application teams, technical teams, and business units to design and implement server and infrastructure solutions that meet operational needs.
Recommend appropriate infrastructure components and technical solutions to support approved projects and initiatives.
Other job duties as assigned.

Benefits

Full medical, dental and vision plans to suit the needs of you and your family, with low-cost copays and deductibles, all without high out-of-pocket expenses.
Enjoy a generous amount of Paid Time Off and Sick Leave in your first year with accruals starting on your first day!
Start saving with Retirement plans available from day one, providing up to 5% employer match after one year of employment.
Free life and disability insurance benefits for full-time employees with the opportunity to purchase additional coverage at low costs.
Add to your benefit package with a variety of voluntary benefits such as identity theft protection, medical and dependent care flexible spending accounts and more.
Take care of yourself with our free on-site 24-hour employee health center, and discounts to a selection of local fitness/recreational centers.
Keep learning by utilizing our education program benefits to foster your growth and development.
Give back to the community with multiple opportunities throughout the year to volunteer with our own non-profit SLV Health Foundation and other SLV- and community-sponsored events.
Discounts on cell-phone plans, ski/snowboard lift tickets, Dell computers, local pools, Adams State University functions and more!
Your family is our family so our employees and their family members have access to our employee support services, including up to four free counseling sessions to assist with work/life solutions.