Systems Administrator I

Fresno State • Fresno, CA

1d

About The Position

Under the direct supervision of the Associate Vice President for Information Security and Infrastructure Services, the Systems Administrator provides entry-level technical support for university systems, servers, infrastructure, and related services. This position assists with the installation, configuration, patching, maintenance, monitoring, and troubleshooting of operating systems, server platforms, and related infrastructure components across on-premises and cloud-based environments. Responsibilities include monitoring system health and backup processes, supporting account and access administration, maintaining system documentation, and assisting with issue resolution and daily operational support.

Requirements

• General knowledge of operating systems, servers, infrastructure, and systems administration principles.
• Ability to perform routine system installation, configuration, maintenance, patching, and troubleshooting.
• Ability to monitor system health, backups, and routine alerts, and escalate issues appropriately.
• Ability to document and perform system configurations, procedures, and troubleshooting steps clearly and accurately.
• Effective written, verbal, and interpersonal communication skills, with the ability to work collaboratively and professionally with others.
• Organizational and time management skills to plan, organize, and prioritize work.
• Ability to maintain confidentiality and appropriately handle sensitive data and information.
• Analytical skills to think critically to diagnose problems and recommend solutions.
• Equivalent to a bachelor's degree in a related field. Relevant education, training, certifications, and/or experience that demonstrate the knowledge, skills, and abilities required for the position may be substituted for the required education on a year-for-year basis.

Nice To Haves

• Basic familiarity with Linux and/or Windows Server administration.
• Basic familiarity with virtualization platforms and cloud services, including Google Workspace and/or AWS.
• Basic familiarity with directory services, including Microsoft Active Directory, LDAP, and/or Google Workspace.
• Basic familiarity with scripting languages, including Bash, PowerShell, and/or Python.
• Basic familiarity with ManageEngine patching, including patch compliance monitoring.
• Ability to deploy AWS resources, including EC2, OpenSearch, S3, Athena, and Lambda, and troubleshoot common issues.
• Strong customer service, collaboration, communication, and interpersonal skills, with the ability to work effectively as part of a team.

Responsibilities

• Assists with the installation, configuration, patching, maintenance, monitoring, and troubleshooting of operating systems, server platforms, and related infrastructure components across on-premises and cloud-based environments.
• Monitors system health and backup processes.
• Supports account and access administration.
• Maintains system documentation.
• Assists with issue resolution and daily operational support.

Benefits

• medical, dental and vision plans
• membership in the California Public Employees Retirement System (CalPERS)
• sick and vacation time
• 15 paid holidays a year
• fee waiver education program

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level