Systems Administrator I or II

City of Independence•Independence, MO

57d•Hybrid

About The Position

The City of Independence is seeking highly motivated, solution-oriented individuals to join the Technology Services Department GIS and Applications Team. As a member of the Technology Services team, the Systems Administrator I/II will be part of a culture of innovation, initiative, and collaboration. Using the City’s Strategic Plan as a guiding principle, this position will have the opportunity to showcase expertise and ingenuity. This position works as part of a team to install, maintain, and troubleshoot the Geographic Information Systems (GIS) and related elements in a skilled and professional manner. The Systems Administrator I/II will play an active role in the development of infrastructure strategy, architecture, service delivery standards and best practices as well as serve as a subject matter expert for the GIS systems.

Requirements

Proficiency in ESRI ArcGIS Server and ArcGIS Online administration and configuration
Knowledge of ArcGIS Enterprise and related applications such as Portal for ArcGIS, ArcPro and ESRI Fieldmaps
Understanding of GIS data management, analysis, and visualization
Familiarity with GIS web services and APIs such as REST and SOAP
Experience with GIS application development using Python, JavaScript, or other languages
Strong problem-solving skills and attention to detail
Excellent communication and customer service skills
Ability to work collaboratively in a team environment
Familiarity with IT infrastructure and network concepts
Enterprise software administration
Azure Administration and Integrations
Role-Based Access Controls (RBAC)
Knowledge of prioritization and time management techniques
Ability to research, define, and validate a variety of information and statistical data and materials.
Ability to identify, prioritize, delegate, and complete required tasks in the manner and timeframe required.
Bachelor’s degree from an accredited college or university in an applicable area of study preferred and a minimum of five (5) years’ professional experience with applicable technologies; or any combination of education, training and experience which provides the required knowledge, skills, and abilities to perform the essential functions of the job.
A valid driver’s license is required.
Must complete required NIMS level training within the first six months of hire.

Nice To Haves

ESRI Technical Certification preferred.
Applicable vendor-specific or similar certification preferred.
Bilingual skills preferred.

Responsibilities

Install, configure, maintain and upgrade ESRI ArcGIS Enterprise, ArcGIS Online, and other ESRI applications.
Manage users, groups, and security settings for ESRI applications
Manage project timelines, budgets, and resources to ensure successful project completion within established constraints
Work with GIS team to develop and implement GIS workflows and best practices using ESRI applications
Develop and maintain documentation related to ESRI application administration, including system architecture diagrams, installation instructions and standard operating procedures
Provide technical support to users and troubleshoot application issues
Monitor and manage server performance to ensure optimal application performance
Stay current with the latest ESRI technology updates, trends, and best practices
Assist in designing, upgrading, and troubleshooting IT systems
Assist in providing specifications for various technology systems’ architecture
Responsible for monitoring IT hardware operations to ensure proper configurations
Prepare for and implement enhancements and upgrades to GIS and IT systems
Advise network users of hardware requirements, configurations, and limitations
Evaluate and report on new technologies to enhance capabilities of the network