Systems Administration, Senior Associate

Peraton•Fort Huachuca, AZ

3d•Onsite

About The Position

Peraton is seeking a Systems Administration, Senior Associate to work onsite at Sierra Vista, Arizona. The role involves system administration and simulation operation, maintaining, upgrading, and resolving issues with Microsoft Windows and Linux-based servers and workstations. This includes the installation and maintenance of hardware, operating systems, anti-virus software, virtualization solutions, and data backup systems. Cybersecurity tasks such as STIGs and compliance scanning are also part of the responsibilities. The position requires performing and/or scheduling nightly/weekly system backups and restores within a Zero-trust environment. Responsibilities extend to general technical maintenance support for desktop hardware, operating systems, and COTS software, which may involve local support, remote assistance, or travel to other local government offices. The associate will assist government IT technical support staff in documenting and configuring new hardware and software. This includes hardware maintenance support, implementations, preventive/preemptive troubleshooting, and hardware upgrades (Firmware, BIOS, Service Packs, Memory). Software support (COTS/in-house custom) involves add, move, or change implementations, routine preventive/preemptive troubleshooting, and software upgrades (Versions, OS, Anti-virus). The role also includes operating simulation systems, providing configuration management of exercise files, and supporting exercises (e.g., IEWTPT, MUSE, EWPMT, JCATS). Scripting solutions for data manipulation, transmission, and file transfers using languages like Perl, Python, or PowerShell are required. Exceptional customer service through strong communication and interpersonal skills, responsiveness, and understanding of customer needs, with the ability to follow through on problem resolution and prevention of recurrence, is essential. Participation in technical research and development to foster innovation within the infrastructure, providing tier 2 and 3 support, investigating and troubleshooting issues, and providing technical guidance to team members are key duties. Documenting problem resolutions, adhering to best practices, and sharing lessons learned are also expected. Customer training to improve effectiveness and ability to leverage IT is part of the role, as is staying current on cutting-edge technology to support training initiatives. Solid knowledge of SQL databases and experience managing devices, systems, and communication architectures in a geographically dispersed environment are necessary. The role involves maintaining the smooth operation of multi-user computer systems, coordinating with network administrators, and cross-training on additional systems.

Requirements

2 years with BS/BA; 0 years with MS/MA; 6 years with no degree
Security+ Certification
Top Secret SCI with C/I Poly security clearance or the ability to obtain
Solid knowledge of SQL databases.
Knowledge and understanding of Microsoft Server performance monitoring, tuning, patching, troubleshooting (diagnostics/recovery), use of MMC and snap-ins.
Knowledge and experience managing devices, systems, and communication architectures in a geographically dispersed environment.

Nice To Haves

3D modeling using commercial solutions
Cyber security certifications (CASP, Security X)

Responsibilities

System administrator and simulation operator who maintains, upgrades, and resolves issues with Microsoft windows and Linux based servers and workstations.
Installation and maintenance of hardware, operating systems, anti-virus software, virtualization solutions, and data backup systems.
Performing cybersecurity tasks to include STIGs and compliance scanning.
Perform and/or schedule nightly/weekly system backups and restores.
General technical maintenance support services for the sustainment of desktop hardware, operating system, and COTS software.
Assist government IT technical support staff in the documentation and configuration of the new hardware and software.
Hardware maintenance support, implementations, preventive/preemptive troubleshooting; hardware upgrades (Firmware, BIOS, Service Packs, Memory).
Providing software (COTS/ in-house custom) support; add, move, or change implementations, routine preventive/preemptive troubleshooting; software upgrades (Versions, OS, Anit-virus).
Operating simulation systems; providing configuration management of exercise files, launching, and supporting exercises. (i.e. IEWTPT, MUSE, EWPMT, JCATS)
Provide scripting solutions for data manipulation, transmission, and file transfers (i.e. Perl, Python, PowerShell)
Exceptional customer service through strong communications and interpersonal skills, responsiveness and understanding of customer needs and ability to follow-through on problem resolution and prevention of problem recurrence.
Participate in technical research and development to enable continuing innovation within the infrastructure.
Provide tier 2 and 3 support on request from various customers.
Investigate, troubleshoot, and resolve issues.
Provide technical guidance to team members.
Document problem resolutions, use best practices and lessons learned.
Provide customer training as needed to improve effectiveness and ability of customer to leverage information technology.
Must stay current on cutting edge technology to support training initiatives.
Maintains smooth operation of multi-user computer systems, including coordination with network administrators.
Cross-training and operation of additional systems will be required.