System Technician
General Dynamics Information Technology•Panama City, FL
•$27 - $36•Onsite
About The Position
Transform technology into opportunity as a Systems Technician III with GDIT in Panama City Beach, Florida. A career in enterprise IT means connecting and enhancing the systems that matter most. At GDIT you’ll be at the forefront of innovation and play a meaningful part in improving how agencies operate.
Requirements
- High School diploma and 5+ years of directly related experience OR Associates Degree and 3+ years of directly related experience
- Must have experience supporting end-user computing and customer support
- Strong written and oral communication
- Excellent customer service skills are required
- Experience with Microsoft Windows Workstation, operating systems, and common applications (e.g. Microsoft Office, Office 365)
- Experience with desktop/laptop and application support
- Support for handheld devices ( iOS and Android)
- Solid understanding of basic networking principles
- Must go into the office in Panama City, FL 5x a week
Responsibilities
- Provides installation, maintenance and troubleshooting support of information systems applications and related peripheral hardware.
- Monitors and responds to hardware and software problems utilizing a variety of hardware and software testing tools and techniques.
- Installs and configures applications software and related hardware (such as desktops, servers, and related peripherals like printers, scanners, hard drives, monitors and video teleconferencing hardware).
- Provides software and system troubleshooting and support.
- Provides technical support and training to end-users
- Provide guidance, work related leadership and mentoring to less-experienced technicians
- Maintains current knowledge of relevant technology as assigned (desktop support)
- Participates in special projects as required
Benefits
- 401K with company match
- Comprehensive health and wellness packages
- Internal mobility team dedicated to helping you own your career
- Professional growth opportunities including paid education and certifications
- Cutting-edge technology you can learn from
- Rest and recharge with paid vacation and holidays
- variety of medical plan options, some with Health Savings Accounts
- dental plan options
- a vision plan
- a 401(k) plan offering the ability to contribute both pre and post-tax dollars up to the IRS annual limits and receive a company match
- full flex work weeks where possible
- a variety of paid time off plans, including vacation, sick and personal time, holidays, paid parental, military, bereavement and jury duty leave
- short and long-term disability benefits
- life, accidental death and dismemberment, personal accident, critical illness and business travel and accident insurance
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What This Job Offers
Job Type
Full-time
Career Level
Mid Level
Education Level
High school or GED
