System Technician

WOW! Internet, Cable & Phone•Potterville, MI
•$23 - $28•Onsite

About The Position

At WOW!, our System Technicians are the backbone of our network, powering the connections that keep homes and businesses running. If you’re looking for a hands-on career with strong earning potential, paid training, and a clear path for growth, this is it. This is not a desk job—and that’s the point.

Requirements

  • Experience in maintenance, troubleshooting/repairing in HFC networks is highly preferred
  • Ability to explain technical concepts to non-technical customers
  • Enjoy working outdoors and staying active
  • Strong problem-solving skills and attention to detail
  • Comfortable learning technical skills and using tools
  • Ability to explain things clearly to customers
  • Flexible schedule (evenings, weekends, on-call rotation)
  • Valid driver’s license with a clean driving record

Responsibilities

  • Troubleshoot and repair HFC (Hybrid Fiber-Coaxial) networks
  • Test and optimize signal performance
  • Maintain key network equipment (nodes, fiber systems, power supplies)
  • Perform fiber splicing and activation
  • Handle outages and support emergency restoration
  • Conduct preventative maintenance and system balancing
  • Identify signal leakage and ensure compliance
  • Support network expansion and serviceability
  • Deliver excellent customer service while representing WOW!

Benefits

  • New Starting Pay: $22.50–$27.50/hour
  • Quarterly bonus opportunities
  • Pay Increases with Certifications
  • Medical, Dental, Vision
  • 401(k) with Company Match
  • PTO
  • Paid Holidays
  • FlexPay
  • Tuition Reimbursement
  • Employee Discounts on WOW! Services
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