System Support Technician
About The Position
The System Support Technician plays a critical role in ensuring the seamless operation of information systems at the Cuyuna Regional Medical Center. Responsibilities include installing and configuring computer systems, providing maintenance for hardware and software, and troubleshooting issues to ensure continuous system functionality. The technician collaborates closely with other departments to align technology solutions with organizational needs, enhancing operational efficiency and staff competency. They are also tasked with maintaining accurate documentation and training materials and providing essential training to staff on new systems and updates. The role requires managing multiple tasks simultaneously, often adjusting priorities in response to the needs of the facility and emergent IT challenges.
Requirements
- Experience supporting desktop, laptops, mobile carts, hand held devices, and printers
- Knowledge and understanding of MS Office Windows platforms
- General knowledge of network connectivity and protocols
- Two years work experience in support and repairing personal computers and related hardware and software
- Associates Degree or specialized courses equivalent to two years of college in computer science, data processing, information systems, or related field
Nice To Haves
- Strong problem-solving skills
- Effective communicator
- Adaptable to changing technology
- Able to prioritize tasks
- Team player
- Resilient
Responsibilities
- Installing and configuring computer systems
- Providing maintenance for hardware and software
- Troubleshooting issues to ensure continuous system functionality
- Collaborating closely with other departments to align technology solutions with organizational needs
- Enhancing operational efficiency and staff competency
- Maintaining accurate documentation and training materials
- Providing essential training to staff on new systems and updates
- Managing multiple tasks simultaneously
- Adjusting priorities in response to the needs of the facility and emergent IT challenges
Benefits
- Medical insurance
- Dental insurance
- Vision insurance
- Health savings accounts
- Life insurance
- Employer contributions to a 401(k) retirement plan
- Paid time off
- Participation in 401(k) and 457(b) plans
- Educational assistance and reimbursement
- Employee assistance program
- Work-life balance support
- Gym membership and other discounts
- Employee recognition programs
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What This Job Offers
Job Type
Full-time
Career Level
Mid Level
Education Level
Associate degree
