System Support Representative (SSR) – Key Field Air National Guard Base

Summit Technologies, Inc.•Meridian, MS
•Onsite

About The Position

Summit Technologies is seeking a Mission Planning System Support Representative to support U.S. Air Force mission planning activities at Key Field Air National Guard Base in Meridian, Mississippi. The representative is responsible for ensuring that base and unit computers, associated equipment, software, and map data are updated and functioning appropriately. Support covers daily exercises, training missions, deployments, and real-world contingencies. The role maintains the IT environment within the Mission Planning organization and troubleshoots software, hardware, and systems issues. It also involves managing communications, documentation, and testing through resolution, optimizing mission planning data, and communicating effectively with coworkers and varying management levels within the supported unit. The earliest start date is February 2, 2027. An active Secret clearance is required.

Requirements

  • Must be a U.S. citizen.
  • Must have an active Secret clearance.
  • Bachelor’s degree or four years of relevant IT work experience.
  • Obtain Security+ certification within six months from date of hire to reach a minimum of DoD 8570 IAT Level II.

Responsibilities

  • Ensure base and unit computers, associated equipment, software, and map data are updated and functioning appropriately.
  • Support daily exercises, training missions, deployments, and real-world contingencies.
  • Maintain the IT environment within the Mission Planning organization.
  • Troubleshoot software, hardware, and systems problems, managing communications, documentation, and testing until a resolution is determined.
  • Optimize mission planning data.
  • Communicate effectively with coworkers and varying management levels within the supported unit.

Benefits

  • Opportunity for professional growth.
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