System Support Administrator - CICS

Companion Data Services•Columbia, SC

2d•Onsite

About The Position

Companion Data Services provides IT solutions and managed services, operating multiple geographically dispersed data centers, including two large healthcare data centers. Its data centers host applications that process billions of transactions for state, federal, and commercial businesses. The System Support Administrator provides system and production support and monitoring for applications, batch cycles, releases, projects, implementations, and installations, and participates in work sessions focused on system support and problem resolution. This is a full-time, fully onsite position based in Columbia, South Carolina (strongly preferred), State College, Pennsylvania, or Dallas, Texas. The work environment is fast-paced, multi-platform, customer-focused, and project-oriented, and may require action and response 24/7 to support customers’ technical business needs. The position is not eligible for current or future sponsorship.

Requirements

Bachelor's degree in a job-related field.
Two years of technical experience in systems analysis, design, programming, or other job-related IT work.
An associate degree plus two additional years of job-related work experience may satisfy the degree equivalency, for a total of four years of required work experience; alternatively, six total years of required work experience may satisfy the equivalency.
Comprehension of data storage techniques, basic database philosophy, database management, and simple programming techniques.
Good understanding of production-system maintenance requirements and the effects of program changes.
Understanding of structured techniques in new program development.
Good understanding of development, quality assurance, and integration methodologies.
Good communication and interpersonal skills.
Ability to work well under pressure and as part of a team.
Attention to detail.
Working knowledge of relevant operating systems, programming languages, and/or development and productivity tools and their use in the company.

Nice To Haves

Hands-on experience with z/OS and CICS.
Experience with COBOL, JCL, and/or REXX.
Knowledge of monitoring and performance tools such as BMC or IBM Performance Analyzer.
Exposure to Assembler, VSAM, and SMP/E.

Responsibilities

Perform or support the installation, configuration, administration, implementation, scheduling, tuning, and modification of applications.
Provide support for simple to moderate system and production performance concerns.
Collaborate with internal groups and external vendors to ensure specifications are met and resolve problems.
Monitor and report on scheduled batch and online applications to confirm successful or unsuccessful execution.
Run necessary system backups when needed.
Review and create documentation for accuracy, future problem resolution, and adherence to company standards.
Perform testing responsibilities as needed.
Review abnormal results and issues from previous processing cycles and verify that they have been logged and resolved.
Communicate with applications on-call personnel to repair applications that ended abnormally.
Perform corrective actions when possible to fix applications that end abnormally, or notify the appropriate area for resolution.
Consult with senior-level peers on projects of greater complexity.
Participate in work sessions and walkthroughs for quality and production implementations, releases, data conversion projects, and disaster recovery exercises.