System Specialist II

Bosch Building Technologies•Tucson, AZ

12d

About The Position

This role is responsible for starting up, commissioning, and servicing building special systems. It performs point-to-point checkout and verifies system operation, alarms, and annunciation against project and code requirements. The position supports installation teams, coordinates with other contractors, and troubleshoots issues during installation, commissioning, and service. The System Specialist II provides technical input for design, estimating, installation, and training; maintains timely software backups; and supports existing systems to help ensure code compliance and efficient operation. The role assists with as-built drawings and Operation & Maintenance manuals, supports project turnover from Operations to Service, and works with the Sales team during estimating and demonstrations. It collaborates with operations, service, and sales teams, completes required documentation, and participates in a rotating on-call schedule for 24-hour emergency service response. The position generally works Monday through Friday, with overtime and on-call work when necessary. Local travel to job sites is required daily. Work may take place at job sites and in a typical office environment, with exposure to outdoor weather and construction equipment; confined-space entry and high work may be required.

Requirements

High school diploma or equivalent minimum education.
Five years of experience installing and servicing security solutions.
Proficiency with computer operating systems, including Microsoft Office Suite.
Ability to work with electronic equipment such as volt meters, amp meters, and oscilloscopes.
Ability to troubleshoot basic electrical and electronic circuitry and read and interpret electrical and electronic diagrams.
Understanding of AC power circuitry, including breakers and multi-phase power systems of 120 VAC and greater.
Clear and concise verbal and written communication skills.
Ability to empathize with others' issues and perceptions and work through them creatively and effectively to achieve successful outcomes and customer and employee satisfaction.
Certification in Lenel and/or Genetec systems.
Ability to meet the physical demands described, including standing, climbing, walking, sitting, pushing, pulling, squatting, crawling, stooping, handling objects, typing, reaching, talking, and hearing.
Ability to occasionally lift and/or move up to 50 pounds and work at heights over 1.8 meters (6 feet) when required.
U.S. work authorization; future sponsorship is unavailable.

Nice To Haves

Two-year technical degree in related studies.
At least five years of experience installing and servicing security solutions.
At least five years of experience with Lenel or Lenel certification.
At least five years of experience with Genetec or Genetec certification.
Avigilon certification.

Responsibilities

Start up and commission building special systems, including point-to-point checkout on assigned projects.
Verify proper alarms, annunciation, and other actions by equipment, devices, panels, and annunciators on special systems projects.
Support installation personnel at project sites and provide information and support to other contractors.
Troubleshoot issues during installation, startup, commissioning, and servicing of building special systems.
Provide technical input to assist with estimating, design, installation, startup, commissioning, and training for building systems.
Create timely software backups for projects, service, and software development.
Support existing installations to help ensure they continue to meet building occupancy codes.
Service existing systems to ensure proper and efficient operation and provide ongoing support to facility building engineers.
Complete timesheets, service work orders, and other required paperwork accurately and on time.
Assist with preparing as-built drawings and Operation & Maintenance manuals.
Assist with project turnover from the Operations Team to the Service Team.
Assist the Sales team during estimating, including potential product or system demonstrations.
Participate in a rotating on-call schedule and provide 24-hour emergency service response when required.
Perform other duties as assigned.