System Specialist I - BAS Service

Bosch Building Technologies•Tucson, AZ

About The Position

The Building Automation Service Specialist provides technical service and troubleshooting support for Building Automation Systems (BAS), both onsite and remotely. The role focuses on diagnosing and resolving system issues, programming and commissioning controls, supporting facility teams and contractors, and ensuring existing BAS systems operate reliably and efficiently. The position supports BAS installation, startup, commissioning, service, and ongoing operation. Duties include creating and maintaining databases, graphics, and programming for control sequences; verifying system alarms and equipment responses; debugging installation issues; supporting contractors and facility building engineers; and producing project documentation. Travel to job sites is required as needed, with daily local travel and occasional out-of-town or out-of-state travel. The position generally works Monday through Friday, with overtime and on-call work when necessary. It requires work at job sites and in office environments, and may involve outdoor conditions, construction equipment, confined spaces, and work at heights.

Requirements

Technical degree in HVAC or electronics-related studies, or equivalent work experience.
At least 1 year of experience in building controls, construction, or a related field.
Experience with programming and controls database management.
Ability to troubleshoot basic electrical and electronic circuitry and read and interpret electrical and electronic diagrams.
Understanding of computer operating systems, including Microsoft Office Suite products.
Clear and concise verbal and written communication skills.
Proficiency with electronic testing equipment such as voltmeters, ammeters, and oscilloscopes.
Ability to understand others’ issues and perceptions empathetically and work through them to achieve successful outcomes and customer and employee satisfaction.
U.S. work authorization; future sponsorship is unavailable.

Nice To Haves

Bachelor’s or associate degree in engineering, mechanical engineering, computer science, electrical engineering, or information technology.
At least 3 years of experience in building controls, construction, or a related field.
Understanding of computer networking principles, including configuration, maintenance, and troubleshooting.
Understanding of AC power circuitry, including breakers and multi-phase power at 120 VAC and greater.
Deep understanding of HVAC operations within a facility.
Proven ability to debug installation issues during static and dynamic startup phases.
Experience supporting installation personnel and other contractors at project sites.
Experience creating startup documentation, including daily logs, checkout logs, and commissioning documents.
Hands-on service and troubleshooting experience with BAS platforms, including Distech, Alerton, Honeywell, and Tridium.

Responsibilities

Troubleshoot BAS onsite or remotely, identifying and resolving issues involving control components and software.
Provide BAS databases, graphics, and programming for sequences based on direction from the Design Specialist, project specifications, or other applicable sources.
Perform controls startup and commissioning, including point-to-point checkout, on assigned projects.
Verify correct alarms, annunciation, and other actions by equipment, devices, panels, and annunciators on controls projects.
Support installation personnel and other contractors at project sites.
Debug installation issues during static and dynamic startup and commissioning of building controls.
Support contractors in resolving building operating issues that extend beyond controls or special systems operation.
Provide input to support estimation, design, installation, startup, commissioning, and training for building systems.
Prepare startup documentation, including daily logs, checkout logs, and commissioning documents, as required.
Create timely software backups for projects, service calls, and software development.
Service existing installations to help ensure systems meet building occupancy codes and operate properly and efficiently.
Provide ongoing support to facility building engineers.
Complete timesheets, service work orders, and other required paperwork accurately and on time.
Assist with preparing as-built drawings and Operations and Maintenance Manuals.
Assist with project turnover from the Operations Team to the Service Team.
Assist the Sales team during estimating, including potential product or system demonstrations.
Travel to job sites as needed for startup, commissioning, and assistance to onsite personnel.
Perform other duties as assigned.