System Specialist I (SLS)

Bosch Building Technologies LLC•Anaheim, CA

5h•Hybrid

About The Position

This role is responsible for the startup, commissioning, and servicing of building special systems, including performing point‑to‑point checkout and verifying proper system operation, alarms, and annunciation in accordance with project and code requirements. The position supports installation teams, coordinates with other contractors, and troubleshoots system issues during installation and service phases. Responsibilities also include providing technical input for design, estimating, and training, maintaining software backups, supporting existing systems to ensure code compliance and efficient operation, and assisting with documentation such as as‑built drawings and O&M manuals. The role collaborates with operations, service, and sales teams, participates in project turnover, completes required documentation, and is available for on‑call emergency service support as part of a rotating schedule.

Requirements

Minimum of a high school diploma.
3 years of experience in installing and servicing security solutions.
Proficiency in computer operating systems, including the MS Office Suite of products.
Ability to work with electronic equipment such as volt meters, amp meters, and oscilloscopes.
Competence in troubleshooting basic electrical and electronic circuitry, including reading and interpreting electrical and electronic diagrams.
Understanding of AC power circuitry, including breakers and multi-phase power systems (120VAC and greater).
Clear and concise communication skills, both verbal and written.
Ability to empathize with others' issues and perceptions and to creatively and effectively work through these issues to achieve successful outcomes and ensure customer and employee satisfaction.

Nice To Haves

Two-year technical degree in related studies.
At least 5 years of experience in installing and servicing security solutions.
Minimum of 5 years of experience with Lenel or Lenel Certification.
Minimum of 5 years of experience with Genetec or Genetec Certification.
Avigilon Certification.

Responsibilities

Provide accurate controls of special systems start-up and commissioning including point-to-point checkout on projects as assigned.
Verify correct alarm, annunciation, and other actions by equipment, devices, panels, and annunciators of Special Systems projects.
Support installation personnel on project sites.
Provide information and support for other contractors on project site.
Troubleshoot installation issues during both the startup, commissioning, and servicing of building special systems.
Provide input to others as requested or required to assist in the accurate estimation, design, installation, start up, commissioning, and training for building systems.
Ensure timely software backups are created for projects, service and software development.
Provide service support on existing installations ensuring systems continue to meet existing building occupancy codes.
Provide service support on existing systems insuring their proper and efficient operation as well as providing ongoing support to the facility’s building engineers.
Complete time sheets, service work orders, and other paperwork required for this position in an accurate and timely manner.
Assist in preparing of as-built drawings and Operation & Maintenance Manuals.
Assist in turnover of projects from Operations Team to Service Team.
Assist Sales team during estimating phase including potential product or system demonstrations.
Willing and able to be on call for 24 hour emergency service response.
Participate in an on‑call support rotation.
Other duties as assigned.