SYSTEM PROJECT CONSULTANT - BUSINESS ANALYST

State of Florida • Tallahassee, FL

7d • Onsite

About The Position

The Division of Medical Quality Assurance licenses and regulates Florida health care practitioners. In MQA, we value training and skill development, and this role has an opportunity to work with offices and stakeholders across the division to enhance data usage. The successful candidate may be assigned to special projects and assignments as the division or Department requires.

ATTENTION CANDIDATES
To be considered for a position with the Florida Department of Health, Division of Medical Quality Assurance, Bureau of Operations:

All fields in the Candidate Profile must be completed (an attached resume is not a substitute for the information required on the candidate profile).
Work history, duties and responsibilities, hours worked, supervisor, and formal education fields, etc. must be filled out to determine qualifications for this position.
Responses to Qualifying Questions must be clearly supported in your employment history.

Requirements

• Ability to communicate effectively verbally and in writing.
• Ability to work independently and to exercise independent judgement in working with internal and external stakeholders.
• Knowledge with Microsoft Office, including Vizio or another program that provides for creation of wireframes or visual diagrams.
• Ability to communicate technical issues, risks and approaches to non-technical managers and staff.
• Ability to troubleshoot technical problems and recommend or implement design changes.
• At least two years of job-based technical experience with data-related tasks, reporting tasks and/or business intelligence tools. College education demonstrating relevant coursework may substitute for job experience on a year-for-year basis.
• At least one year collecting and writing business requirements. College education demonstrating relevant coursework may substitute for job experience on a year-for-year basis.
• Must be willing to physically come into the office to perform job duties.
• All fields in the Candidate Profile must be completed (an attached resume is not a substitute for the information required on the candidate profile).
• Work history, duties and responsibilities, hours worked, supervisor, and formal education fields, etc. must be filled out to determine qualifications for this position.
• Responses to Qualifying Questions must be clearly supported in your employment history.
• All Florida Department of Health positions require the incumbent to be able to learn and communicate effectively, orally and in writing, in English. Applicants who do not meet this requirement will not be considered.

Nice To Haves

• Knowledge of SQL, JSON, low-code programming platforms and/or AI platforms helpful but not required.

Responsibilities

• Assists in developing and building data reports and business intelligence applications and dashboards.
• Helps managers and stakeholders understand requirements and results and serve as a business and systems information conduit between internal and external customers.
• Communicates and collaborates with regulatory board offices, internal and external entities to analyze business needs, functional and statutory requirements and deliver Business Requirements Documents and User Acceptance Testing Scripts.
• Aids in creating visual representations such as charts, graphs, animations, infographics, and other presentation formats to convey data and information effectively.
• Conducts research and performs quality assurance audits related to the performance of the system models used by the Department; analyzes errors of the model and designs strategies to overcome them; uses skilled decision-making techniques in evaluating, planning, and integrating analysis of data to formulate solutions, verify data quality; and makes recommendations to management to improve the performance of the systems.
• Prepares reports recording the results of systems work performed, including technical writings such as operation manuals, procedure guides, or operator instructions required for operations and use.
• Collaborates with team members and subject matter experts to establish the technical vision and analyze tradeoffs between system usability, customer experience and business needs and helps business stakeholders understand the potential and limitations of the system when planning new products.
• Collaborates with teams and customers (internal and external) on diverse projects, engaging in brainstorming and strategic planning for data use and data literacy, including creating and leading presentations and trainings.
• Performs advanced level work with independent performance under limited supervision.
• May be assigned to special projects and assignments as the division or Department requires.

Benefits

• Annual and Sick Leave benefits
• Nine paid holidays and one Personal Holiday each year
• State Group Insurance coverage options, including health, life, dental, vision, and other supplemental insurance options
• Retirement plan options, including employer contributions
• Flexible Spending Accounts
• Tuition waivers

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: Associate degree