System Operations Manager (0941) – Water Supply Treatment Division - SFPUC (165491)

City and County of San Francisco•Millbrae, CA

1d•Onsite

About The Position

The System Operations Manager in the Water Supply and Treatment Division manages operations of the Regional Water System (RWS), directs and develops System Operations Section personnel, and oversees maintenance of water treatment, pumping, monitoring, and control facilities. The role also administers budgeting, contracting, and personnel processes to ensure adequate resources and continuity and quality of the services provided by the Section. The public drinking water facilities under this position’s responsibility operate 24 hours per day, 7 days per week. The manager coordinates facility operations with other Water Enterprise divisions, wholesale customer agencies, and regional partners; oversees technical analyses, scheduling, resource deployment, communications, and training; and builds effective working relationships with department personnel, customers, and other agencies. The role supervises staff through delegation, training, coaching, performance reviews, policy implementation, hiring, and disciplinary processes, and uses contracting to supplement staff capacity and skills as needed. The position directs maintenance of treatment plants, pump stations, the SCADA system, and interties; coordinates support from other Division sections; and identifies capital improvements for reliability, efficiency, and regulatory compliance. It administers budgets, contracts, and personnel processes, assists with Division policies and procedures, may temporarily serve as Division Manager, and represents SFPUC with political and administrative officials, department heads, and educational institutions on water treatment and purification matters.

Requirements

Possession of a baccalaureate degree from an accredited college or university, or qualifying additional experience substituted for education on a year-for-year basis.
Four years of verified managerial experience overseeing operations, engineering, or regulatory compliance of water treatment facilities; all qualifying experience must include supervisory experience.
Possession of a State of California Grade V Water Treatment Operator Certificate or a California Professional Engineering license.
Possession of a valid California driver’s license.

Nice To Haves

Excellent verbal and written communication skills, including the ability to write technical and procedural directives and inter-agency correspondence and to communicate effectively through presentations and training.
Experience and demonstrated ability to use technology to improve the function and reliability of treatment and conveyance systems.
Experience overseeing water operations, engineering, and/or regulatory compliance for large water treatment facilities (20 MGD or more).
Experience managing a large staff with varied disciplines and backgrounds.

Responsibilities

Manage, plan, organize, direct, and control Regional Water System facility operations in coordination with other operating divisions, wholesale customer agencies, and regional partners.
Establish cooperative working relationships with department personnel, customers, and other agencies; prepare and present communications; and evaluate and monitor technical analyses, scheduling, resource deployment, communications, and training.
Direct, supervise, and develop System Operations Section personnel, including assigning objectives and responsibilities, providing training and coaching, conducting performance reviews, interpreting and implementing policies, hiring, and enforcing work standards.
Use contracting processes to supplement the Section’s labor force and skillset as needed.
Direct maintenance activities for treatment plants, pump stations, the SCADA system, and interties to support safe, reliable, compliant, and efficient operations.
Coordinate with the Division’s Distribution, Maintenance, and Business Operations Sections to obtain maintenance resources as needed.
Identify capital improvements needed for operational reliability, efficiency, and regulatory compliance.
Administer budgets, contracts, and personnel processes required to sustain Section services.
Assist in preparing and implementing Division policies and procedures.
Serve temporarily in the Division Manager capacity as needed.
Represent SFPUC with high-level political and administrative officials, department heads, and educational institutions on water treatment and purification matters.