System Operations Analyst

Lightshift Energy • Arlington, VA

7d • Hybrid

About The Position

Description of Role: The System Operations Analyst supports the monitoring, operation, and first-response coordination for Lightshift Energy’s battery energy storage system (BESS) portfolio. This early-career role blends real-time operational support with technical asset management exposure, providing hands-on experience with asset performance, outage tracking, maintenance coordination, and lifecycle data used by Asset Management and Operations Engineering. Key responsibilities will include: System Monitoring & Dispatch Support Monitor BESS assets using EMS, SCADA, and OEM dashboards to verify system status. Execute routine dispatch actions and control changes under approved procedures. Assist with manual dispatch or control intervention when automated dispatch signals fail. Verify correct control mode and escalate discrepancies. Alarm Acknowledgment & Initial Troubleshooting Receive, acknowledge, and triage alarms across BMS, PCS, EMS, HVAC, fire, and communication systems. Perform first-pass diagnosis to identify affected equipment or subsystems. Escalate persistent or critical alarms appropriately. Corrective Maintenance & Repair Coordination Coordinate corrective maintenance with OEMs, O&M providers, and service contractors. Support scheduling of site visits, remote diagnostics, and maintenance windows. Ensure Work Authorization and LOTO requirements are met. Track maintenance progress and return-to-service timing. Technical Asset Management Support Support asset performance tracking including availability, derates, and outage drivers. Assist in outage classification for reporting and warranty purposes. Identify recurring issues and performance trends. Operational Logging & Documentation Maintain operator logs for alarms, outages, maintenance activities, and dispatch actions. Ensure documentation supports compliance and internal reporting. Coordination & Communication Communicate system status and maintenance impacts to internal teams. Support utility notifications and restart coordination. On-Call & Incident Response Participate in rotating on-call coverage. Respond to alarms during assigned on-call periods.

Requirements

• 1–3 years of relevant operations or monitoring experience.
• Familiarity with SCADA or EMS platforms.
• Strong communication and organizational skills.

Nice To Haves

• Exposure to battery energy storage systems.
• Experience supporting asset management or performance reporting.
• Technical degree preferred

Responsibilities

• System Monitoring & Dispatch Support
• Alarm Acknowledgment & Initial Troubleshooting
• Corrective Maintenance & Repair Coordination
• Technical Asset Management Support
• Operational Logging & Documentation
• Coordination & Communication
• On-Call & Incident Response

Benefits

• Base salary commensurate with experience and generous annual cash bonuses
• Full benefits package, including 401k, health/dental/vision insurance, paid vacation, paid sick leave, paid holidays, and short term disability

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: No Education Listed