System Manager

Defense Finance and Accounting Service • Indianapolis, IN

2d

About The Position

The System Manager oversees the daily operations and full lifecycle management of the Electronic Document Management (EDM) system, ensuring continuous operational readiness and system integrity. The role manages budget execution and resource allocation for system maintenance, licensing, and optimization; directs technical troubleshooting and system monitoring; and works with customers and external stakeholders to capture requirements, resolve user issues, and improve the user experience. The position briefs senior leadership on System Change Requests, system health metrics, and program support initiatives, and handles high-priority requests under tight deadlines while maintaining system standards. It also applies the Risk Management Framework (RMF) and collaborates with the security team to maintain compliance and audit readiness.

The position is with the Defense Finance and Accounting Service (DFAS), whose mission is to lead the Department of Defense in finance and accounting by delivering efficient, high-quality pay and financial information. If selected, the position title will reflect Financial Systems Specialist (ProjMgt).

Requirements

• Must be a U.S. citizen.
• Must be registered for Selective Service if male and born after December 31, 1959.
• Must be suitable for Federal employment and obtain and maintain a favorable security determination; a Secret clearance or higher may be required depending on the position.
• Must obtain and maintain Financial Management Certification.
• Must complete DoD 8140 Foundational Qualifications within 9 months and Residential Qualification requirements within 12 months.
• One year of specialized experience equivalent in difficulty and responsibility to the next lower federal grade (GS-12), applying financial management methods, practices, and principles to plan and implement process improvements for large-scale accounting and financial systems; recommending appropriate use and implementation of database management systems; and conducting studies of current and future information and data management systems.
• Meet applicable time-in-grade, specialized experience, education, 90-days-after-competitive-appointment, and other qualification requirements within 30 calendar days after the announcement closing date, unless otherwise indicated.
• Education cannot substitute for specialized experience at this grade level.

Responsibilities

• Oversee daily operations and full lifecycle management of the Electronic Document Management (EDM) system to ensure operational readiness and system integrity.
• Manage budget execution and resource allocation for system maintenance, licensing, and optimization.
• Direct technical troubleshooting and system monitoring to identify, isolate, and resolve platform performance issues.
• Coordinate with customers and external stakeholders to capture requirements, resolve user issues, and improve the user experience.
• Brief senior leadership on pending System Change Requests (SCRs), system health metrics, and program support initiatives.
• Execute high-priority, quick-turnaround requests from leadership and operational units under tight deadlines while maintaining system standards.
• Apply the Risk Management Framework (RMF) and collaborate with the security team to maintain system compliance and audit readiness.

Benefits

• Federal employees and their families have access to a comprehensive range of benefits; specific benefits depend on the position and eligibility.

What This Job Offers

• Job Type: Full-time
• Career Level: Senior
• Education Level: No Education Listed