System Integrity Sales Associate

Johnson Controls•New Cumberland, PA

9d•$17 - $25

About The Position

Johnson Controls is seeking a customer-focused System Integrity Sales Associate to support fire and life safety customers by turning inspection deficiencies into repair opportunities. The position reviews inspection findings, explains repair recommendations, prepares quotes and proposals, and follows up to move quoted work forward. It serves as a district office’s primary customer contact for identified systems integrity issues and coordinates with Service and other sales colleagues as needed. Success depends on organization, confident communication, accurate records, consistent follow-through, and a positive customer experience. The role includes completing a defined training program and applying that learning in customer interactions.

Requirements

High school diploma or equivalent.
Excellent presentation and verbal communication skills.
Proficiency with Microsoft Office programs, including Excel and Word, and web-based applications.
Motivation and drive to work toward assigned sales goals.
Ability to successfully close sales while maintaining a positive customer experience.
Ability to complete a defined training program after hire.

Nice To Haves

Fire suppression industry experience.
Administrative experience.
Experience with high-volume customer phone calls and telephone prospecting.
Mechanical or electrical field service experience.
Two years of inside sales or customer service experience.

Responsibilities

Review inspection deficiency information and identify repair opportunities for fire and life safety systems.
Prepare proposals and quotes for identified repair work and follow up on delivered quotes in a timely manner.
Contact customers by phone to present solutions, answer questions, and gain commitment on quoted work.
Communicate with customers about systems integrity issues, recommendations, and proposed repairs.
Maintain and update the inspection deficiency tracking system each day.
Report sales progress, quote activity, and key metrics to management weekly and monthly.
Meet assigned sales goals while maintaining a positive customer experience.
Serve as the primary point of contact in the district office for customers with identified systems integrity issues.
Partner with Service and other sales team members to quote and sell system repairs when additional support is needed.
Use Microsoft Office and web-based tools to manage quotes, correspondence, tracking, and reporting.