System Engineer

Beth Israel Lahey Health

1d•$79,997 - $107,665•Onsite

About The Position

When you join the growing BILH team, you're not just taking a job, you’re making a difference in people’s lives. Installs, configures, and supports physical, virtual, and cloud data center servers and services, prepares support documentation, and maintains and supports an enterprise level server-based computing environment.

Requirements

Vocational or Technical training required.
1-3 years related work experience required.
Advanced technical computer skills as required for technical support specific to functional area and related systems.

Nice To Haves

AWS, RHEL, Windows certifications
Project management certifications
Bachelor's degree preferred.

Responsibilities

Performs System Administrator activities to support multiple Server production systems in an enterprise environment.
Maintain and support virtual server and hypervisor-based platform infrastructure services as well as Cloud\SASS Infrastructure.
Participates in ongoing monitoring and evaluation of server performance. Provides 7x24x365 on-call response.
Creates and maintains technical support documentation and procedures related to new technology installations and implementations as well as Disaster Recovery documentation.
As requested by Level 2/3 Engineers participate in technology projects and act as a front-line interface to end-users or as liaison to technology vendors.
Performs basic problem management and root cause analysis in identifying, prioritizing, researching and resolving service requests or reported problems in a timely manner and appropriately escalates to other engineers as necessary and within established guidelines.
Provides technical troubleshooting advice and serves as a resource to other IS Support Staff members.