About The Position

Akina is hiring a System Engineer / System Administrator to support IT systems and perform front-line engineering and systems administration work in Annapolis Junction, Maryland. The role includes analyzing user requirements and system architecture, developing requirements and design documentation, and guiding system design, development, integration, implementation, and testing. The employee will provide technical leadership, advise users on alternative approaches, conduct feasibility studies, and interact with Government personnel on systems engineering considerations and issues. The position also supports IT system implementation, troubleshooting, and maintenance; manages system infrastructure and related processes; monitors day-to-day operations; and resolves problems involving client/server, storage, network, and mobile devices. Duties include Tier I and Tier II support, status communication and escalation, dispatch and hardware support, and configuring, installing, maintaining, and enhancing UNIX and Windows operating systems and network components.

Requirements

  • Ability to obtain or possess TS/SCI clearance with polygraph.
  • For the SE-1 qualification: seven years of experience as a systems engineer in programs and contracts of similar scope, type, and complexity.
  • For the SE-1 qualification: a bachelor's degree in System Engineering, Computer Science, Information Systems, Engineering Science, Engineering Management, or a related discipline from an accredited college or university; five additional years of systems engineering experience may substitute for the degree.
  • For the SA-2 qualification: ten years of experience as a systems administrator in programs and contracts of similar scope, type, and complexity.
  • For the SA-2 qualification: a bachelor's degree in a technical discipline from an accredited college or university; five additional years of systems administration experience may substitute for the degree.
  • Experience or ability to perform systems administration tasks, configurations, installations, customer support, troubleshooting, and maintenance.

Responsibilities

  • Analyze user requirements, concept of operations documents, and high-level system architecture to develop system requirements specifications.
  • Analyze system requirements and lead design and development activities.
  • Guide users in formulating requirements, advise on alternative approaches, and conduct feasibility studies.
  • Provide technical leadership for the integration of requirements, design, and technology.
  • Incorporate new plans, designs, and systems into ongoing operations.
  • Develop technical documentation, system architecture documentation, and system design documentation.
  • Guide system development and implementation planning through assessment or preparation of systems engineering management plans and system integration and test plans.
  • Interact with the Government regarding systems engineering technical considerations and associated problems, issues, or conflicts.
  • Communicate with program personnel, government overseers, and senior executives.
  • Support implementation, troubleshooting, and maintenance of IT systems and manage IT system infrastructure and related processes.
  • Support day-to-day IT system operations, monitoring, and problem resolution for client/server, storage, network, and mobile devices.
  • Provide Tier I help desk and Tier II escalation problem identification, diagnosis, and resolution.
  • Support escalation and communication of status to agency management and internal customers.
  • Support the dispatch system and hardware problems and remain involved in their resolution.
  • Configure and manage UNIX and Windows operating systems.
  • Install and load operating system software.
  • Troubleshoot, maintain the integrity of, and configure network components.
  • Implement operating system enhancements to improve reliability and performance.
  • Perform systems administration tasks, configurations, installations, customer support, troubleshooting, and maintenance.

Benefits

  • 24 days of PTO accrued annually
  • 11 federal holidays
  • 401(k) that is 100% vested on the start date, with a direct company contribution equal to 10% of salary
  • Company coverage of 100% of employee healthcare costs and 50% of dependent healthcare costs
  • Educational assistance toward college classes
  • Coverage of costs associated with job-related training and certifications
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