System Engineer, Level 2

Independent Software•Anchorage, AK

2d•Onsite

About The Position

As a System Engineer Level 2 at Independent Software, you will support the design, administration, maintenance, and optimization of computer systems in a mission-focused environment in Anchorage, Alaska. You will work across system architecture, hardware, software, networking, and operational support to ensure systems remain reliable, secure, and performing effectively. In this role, you will troubleshoot system and network issues, perform system installations and upgrades, support users, conduct system audits, and assist with planning improvements to existing environments.

Requirements

Strong Systems Administration experience
Experience with Systems Architecture
Experience troubleshooting computer hardware, software, and network issues
Experience installing, configuring, maintaining, and upgrading computer systems
Experience monitoring and optimizing system performance
Knowledge of workstation/server security, data integrity, backup, and recovery practices
Ability to provide technical support to users and work effectively with technical teams
Strong troubleshooting, communication, and problem-solving skills
Must possess an active TS SCI with appropriate Polygraph to be considered for this role

Responsibilities

Design and define system architectures for new and existing computer systems
Configure, maintain, and support computer systems, hardware, software, and network components
Troubleshoot moderately complex hardware, software, and network issues
Install and upgrade operating systems and layered software packages
Monitor, tune, and optimize systems for performance and reliability
Maintain workstation and server data integrity using established hardware and software solutions
Support system backups, database archive operations, and data recoverability
Conduct hardware and software audits to ensure compliance with established standards and configuration guidelines
Ensure system performance and security meet operational and user requirements
Evaluate existing systems and assist with long-term system planning
Provide technical support and training to end users
Provide guidance to less-experienced technical personnel as needed