1000000904.System Engineer I.Info Tech - Operations

Dallas County•Dallas, TX
•Onsite

About The Position

Under direct supervision, installs, configures, operates, and maintains compute and storage environments, software and related infrastructure and performs related duties as assigned.

Requirements

  • Bachelor’s degree from an accredited college or university in Computer Science, or in a job-related field of study.
  • Two (2) years of related work-related experience in System Engineering which involved the maintenance of compute and storage systems.
  • Knowledge of Data Center operations, software-defined Data Center theory; software-defined storage theory; disaster recovery and data protection operations; information security as it pertains to compute and storage environments; “cloud” technologies, storage area networks and fiber channel/ISCSI; Dallas County Department of Information Technology policies and procedures; project management and research techniques; the concepts, practices and procedures of other information technology fields and their interaction with Data Center functions.
  • Ability to perform market research and product evaluation testing; troubleshoot and resolve problems in a compute and storage environment; establish and maintain effective working relationships; understand written and verbal instructions; work independently; and communicate clearly, orally and in writing with varying technological understanding.
  • Knowledge of Windows/Linux Identity and Access Management Services
  • Knowledge of Windows/Linux Operating System Services
  • Knowledge of Email Services
  • Knowledge of Compute or Storage Services
  • Knowledge of Cloud Services
  • Knowledge of Data Protection/Disaster Recovery Services
  • Knowledge of Security Services
  • Must possess a valid Texas Driver's License and good driving record.
  • Will be required to provide a copy of 10-year driving history.
  • Must maintain a good driving record and remain in compliance with Article Il, Subdivision Il of Chapter 90 of the Dallas County Code.
  • Must pass a national fingerprint-based records check prior to placement in such position and may be denied placement in such positions and/or access to such systems.

Responsibilities

  • Performs script writing, updating, and coding of automation tools and services; creates, maintains, and adheres to policies, procedures, standards and operations instructions for compute and storage environments.
  • Configures, maintains, and operates compute storage environments to meet application and core service requirements; monitors compute and storage environments; troubleshoots and resolves identified and reported problems.
  • Maintains and operates data protection and system discovery solutions; ensures data and systems are backed up replicated and recoverable as required; ensures compute and storage environments are secure by performing security monitoring vulnerability scanning and remediation.
  • Serves as project team member on projects, interacts with project teams, vendors, and other agencies to gather requirements, researches and recommends network environment solutions; provides technical guidance for solutions, coordinates equipment deployment and participates in systems installation, configuration, and testing.
  • Assists in planning and preparing for future technologies; stays up to date with emerging technologies and trends; meets with vendors to understand product roadmaps.
  • Performs other duties as assigned.
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