System Director of Dining

Compass Group•Town of Grafton, WI
•$110,000 - $120,000

About The Position

Morrison Living is hiring a System Director of Dining Services to lead Food & Nutrition Services operations across approximately 20 senior living facilities in Wisconsin. This newly created, Wisconsin-based multi-site leadership role supports a growing portfolio and leads through onsite Dining Services Directors and management teams. Regular regional travel is required throughout Southeast Wisconsin, Greater Milwaukee, the Madison area, and other Wisconsin markets; business mileage is reimbursed. The position is responsible for the successful operation of multiple facilities, providing strategic and operational leadership, managing the system budget, and ensuring client and customer satisfaction through efficient, cost-effective operations. The role oversees foodservice activities, including patient and non-patient services, quality improvement, sanitation, and infection control, and leads a team of Directors. Compensation is $110,000–$120,000, with eligibility for an annual performance bonus of up to 20%.

Requirements

  • At least nine years of direct foodservice operational management experience, including knowledge of inventory and purchasing controls.
  • Strong knowledge of food and catering trends, with a focus on quality, production, sanitation, food cost controls, and presentation.
  • Strong supervisory, leadership, management, and coaching skills.
  • Strong written and verbal communication skills, including the ability to communicate with management, clients, customers, and associates.
  • Excellent financial, budgetary, accounting, and computational skills.
  • Proficient computer skills, including Microsoft Office, email, and internet use.
  • ServSafe® certification.
  • Able to perform the essential functions of the position satisfactorily, with or without reasonable accommodation.

Nice To Haves

  • Bachelor of Science degree in Food Services Technology/Management or a related field, or an Associate of Arts degree plus seven years of directly related experience.
  • At least seven years of hospital or adult home/care experience, depending on formal degree or training.
  • Previous foodservice management experience in multi-unit acute care hospitals.
  • Previous P&L accountability or contract-managed service experience.
  • Certified Dietary Manager certificate or Registered Dietitian qualification.
  • Senior living experience is strongly preferred.

Responsibilities

  • Ensure client and customer service and satisfaction through efficient, cost-effective management that meets or exceeds expectations at all sites.
  • Manage foodservice-related activities, including patient care, retail, cafeteria and catering services, quality improvement, sanitation, and infection control across all sites.
  • Oversee systems and processes to ensure the system’s strategic and operational objectives are met.
  • Visit patients on an assigned nursing unit or area and help ensure each patient is visited by a management or professional team member at least once during their hospital stay.
  • Lead the team of Directors within the system.
  • Manage the system budget.
  • Perform other duties as assigned.

Benefits

  • Retirement plan
  • Associate shopping program
  • Health and wellness programs
  • Discount marketplace
  • Identity theft protection
  • Pet insurance
  • Voluntary benefits, including critical illness, accident, and hospital indemnity insurance
  • Legal services
  • Choice Auto and Home Program
  • Medical insurance
  • Dental insurance
  • Vision insurance
  • Life insurance and accidental death coverage
  • Disability insurance
  • Commuter benefits
  • Employee Assistance Program
  • Flexible Spending Accounts (FSAs)
  • Potential paid and/or unpaid time off in accordance with applicable laws
  • Business mileage reimbursement
  • Up to 20% annual performance bonus
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