About The Position

Operations Technology Solutions (OTS) at Amazon is at the forefront of creating, securing, and maintaining advanced technical infrastructure and devices. These innovations span across Amazon's diverse landscape, including Fulfillment Centers, Transportation, Logistics, Specialty Fulfillment, Air, and Pharmacy sectors. Our skilled operators count on OTS to test, certify, deploy, and sustain state-of-the-art network solutions and end-user equipment at approximately 2,500 global sites where Amazon thrives. Committed to exceeding customer expectations, OTS ensures a secure and reliable infrastructure through its extensive network of over 4,000 field technicians and engineers. These professionals are vital in managing the daily operations and growth of Amazon's vast fulfillment and logistics network.

Requirements

  • Experience designing or architecting (design patterns, reliability and scaling) of new and existing systems
  • Experience programming with at least one modern language such as C++, C#, Java, Python, Golang, PowerShell, Ruby
  • Experience building services using AWS products
  • Experience utilizing AWS cloud solutions in a DevOps environment
  • Experience working in an Agile environment
  • Bachelor's degree

Nice To Haves

  • Experience in automating, deploying, and supporting large-scale infrastructure
  • Experience with distributed systems at scale

Responsibilities

  • Design and deliver technology solutions which solve difficult business problems.
  • Identify and solve ambiguous problems, architectural deficiencies, or areas where your team’s systems hinder the success or innovation of other teams.
  • Work autonomously, but may seek direction at times from peers and your manager.
  • Consider the legacy of the systems you build with your team and how they will scale and evolve over time.
  • Make appropriate trade-offs and re-use or extend prior work where possible.
  • Thoroughly test your work.
  • Consistently write clear, accurate, and concise documentation for your own solutions and improve your team’s existing documentation.
  • Work closely with Product Management to break down feature requirements into software deliverables.
  • Design, Develop and maintain secure and performant software features and systems for Operations and Operations IT customers.
  • Actively participate in software and system design reviews.
  • Participate in the team on-call rotation where you will triage, communicate status, escalate, and remediate critical issues quickly.

Benefits

  • Medical, Dental, and Vision Coverage
  • Maternity and Parental Leave Options
  • Paid Time Off (PTO)
  • 401(k) Plan
  • sign-on payments
  • restricted stock units (RSUs)
  • health insurance (medical, dental, vision, prescription, Basic Life & AD&D insurance and option for Supplemental life plans, EAP, Mental Health Support, Medical Advice Line, Flexible Spending Accounts, Adoption and Surrogacy Reimbursement coverage)
  • 401(k) matching
  • paid time off
  • parental leave
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