Tech Ops Engineer II - AMZ9740676

AmazonManassas, VA
Onsite

About The Position

The Tech Ops Engineer II will troubleshoot and perform Root Cause Analysis or Corrective Action for BMS (Building Management System) and EPMS (Electrical Power Monitoring System) related issues in AWS data centers. This role involves assisting internal customers and stakeholders with the creation, design, configuration, validation, installation, commissioning, and operation of BMS and EPMS systems. The engineer will provide technical assistance and support to operations throughout the data center lifecycle, review maintenance results, and manage BMS & EPMS improvement projects. Responsibilities also include developing project scopes of work, schedules, budgets, and managing procurement activities. The role requires participation in a global on-call schedule, attending project meetings, and supporting commissioning activities. Additionally, the engineer will review, implement, troubleshoot, and iterate on controls sequences of operation, develop and modify controls logic programming and graphical user interfaces, manage multiple stakeholder deliverables, and financially manage BMS and EPMS service contracts. Frequent site visits to assigned data centers are expected for troubleshooting, customer meetings, and vendor supervision.

Requirements

  • Bachelors degree or foreign equivalent degree in Mechanical Engineering, Electrical Engineering, or a related engineering field and five years of experience in the job offered or a related occupation.
  • Five years of experience with industrial controls in critical environments such as data center, pharmaceutical, manufacturing, oil & gas, petrochemical, laboratory, power, water, or similar environment.
  • Four years of general project or vendor management experience (including experience with request for proposals, bidding, change orders, quality control, and RFI and submittal tracking) associated with construction and project execution.

Responsibilities

  • Troubleshoot and perform Root Cause Analysis or Corrective Action for BMS and EPMS related issues in AWS data centers.
  • Assist internal customers and stakeholders with the creation, design, configuration, validation, installation, commissioning and operation of BMS and EPMS systems.
  • Provide technical assistance and support to operations during life cycle of the data center.
  • Review results and action items from the quarterly maintenance for BMS and EPMS and take actions to get them resolved.
  • Develop BMS & EPMS projects scope of work, schedule, budget, and level of efforts (LOE) to projects requested by customers and stakeholders.
  • Manage scope, schedule, finance and execution of BMS and EPMS improvement projects in AWS data centers.
  • Assist in procurement related activities including request for quotation/proposals, responding to request for information, review of vendors proposal and issuance of purchase orders.
  • Participate in AWS global on-call schedule to provide immediate BMS and EPMS technical support to in-service data centers.
  • Attend project related meetings, coordinate with project leaders and regularly report status to Controls and stakeholders management.
  • Support Controls projects related commissioning activities in the data centers.
  • Review, implement, troubleshoot and iterate on the controls sequence of operation (SOO) and provide necessary feedback to the design team.
  • Develop and modify controls logic programming and graphical user interfaces.
  • Manage multiple stakeholder deliverables, requirements and navigate challenging situations.
  • Financially manage BMS and EPMS service contracts.
  • Frequently visit (locally) assigned in-operation data centers to troubleshoot, meet customers, supervise vendor’s work to ensure compliance with the scope, design, SOO and applicable local codes.

Benefits

  • medical, dental, vision, prescription, Basic Life & AD&D insurance and option for Supplemental life plans, EAP, Mental Health Support, Medical Advice Line, Flexible Spending Accounts, Adoption and Surrogacy Reimbursement coverage
  • 401(k) matching
  • paid time off
  • parental leave
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