System & Data Bricks Administrator

Cape & Coast Bank•Hyannis, MA

4d•$85,000 - $105,000

About The Position

Cape & Coast Bank is seeking a System & Databricks Administrator to support and maintain enterprise applications, databases, and cloud-based environments, with a focus on system reliability, security, and operational efficiency. Under the direction of the Information Systems Manager, this role administers, monitors, and supports assigned business applications, databases, and cloud environments. It serves as the primary operational administrator for assigned applications, provides end-user support, and helps ensure the stability, availability, and security of on-premises and cloud-based systems, including Microsoft Azure and Databricks. The role works across technology platforms to troubleshoot complex issues and improve systems and processes that support the Bank’s operations. It collaborates with business units and vendors, supports application implementations and integrations, manages routine operational processes, and ensures activities comply with applicable regulatory and security standards.

Requirements

Two to four years of experience supporting enterprise applications and IT systems.
Hands-on experience with Microsoft Windows Server environments, relational databases, and web applications.
Experience administering Microsoft Azure resources, including resource management, security, monitoring, and cost optimization.
Experience administering Databricks environments, including workspace configuration, cluster management, user access, and integrations.
Knowledge of hardware, networking, and cloud infrastructure.
Ability to maintain confidentiality while demonstrating professionalism and discretion.
Strong verbal and written communication skills and ability to interact effectively with colleagues and vendors.
Professional appearance and demeanor.
Strong problem-solving, organizational, and conceptual skills.
Adaptability to new systems, emergencies, and changing priorities.
Ability to prioritize and complete multiple tasks and projects in a timely manner and work independently with minimal supervision.
Ability to lift and carry up to 25 pounds occasionally.

Nice To Haves

Bachelor’s degree in computer science, Information Systems, or a related field preferred; an associate’s degree combined with significant relevant experience will also be considered.
Azure Administrator Associate certification (AZ-104) or equivalent experience preferred.
Databricks certification preferred.
Familiarity with banking and financial applications, including account opening, lending, risk management, document management, and reporting, preferred.

Responsibilities

Serve as a technical support liaison with business units and vendors.
Support and maintain enterprise applications, including banking-related software, ensuring availability, upgrades, and compliance with vendor requirements.
Troubleshoot software, database, and application issues, isolate causes, and resolve them.
Monitor and maintain Azure cloud resources, including their configuration, performance, and security.
Administer Databricks environments, including workspace configuration, user access, cluster management, job scheduling, monitoring, and routine troubleshooting.
Maintain the integrity of application data repositories, including databases, flat files, and cloud storage.
Support new or modified applications and integrations through operational requirements, testing, configuration, documentation, and production handoff; escalate material development and architectural work as appropriate.
Support batch and real-time interfaces with external systems through operational monitoring, data validation, failure resolution, and escalation of material mapping or development changes.
Monitor and adjust daily, nightly, midmonth, and end-of-month processes; maintain activity logs and ensure timely completion of reporting tasks.
Monitor and support production file-transmission processes, including scheduled transfers, failure resolution, routine changes, and vendor coordination.
Provide end-user support for application, network, and mainframe issues.
Develop and deliver routine reports and data extracts for business units using SQL, Azure, or Databricks tools; route material reporting development through the established backlog and governance process.
Monitor vendor release notifications; test, plan, and implement software updates and critical patches.
Make system configuration changes, such as deposit or loan rates, as required by business needs.
Identify and implement minor automation and operational process improvements; route material enhancements and new development through the established backlog and governance process.
Ensure activities comply with applicable regulatory and security standards.
Perform other related duties as assigned.