Service Delivery Center LinuxTech Consulting Manager, Dallas
About The Position
We are seeking a highly motivated System Application Administrator to join EY’s Service Delivery Center. You will play an active role in administering the existing analytics platforms. You will join a team of platform administrators divided into PODs specializing in multiple tools for optimal collaboration and teaming for base and extended support. You will have the opportunity to learn new applications through cross training and vendor training. While you will focus on GitHub, Artifactory and the Atlassian stack (Jira and Confluence) administration, knowledge of Linux OS, Python scripting and Azure is very beneficial.
Requirements
- 5+ years working in customer success or in a customer-facing engineering capacity is required.
- Large scale implementation experience with complex solutions environment.
- Experience in customer-facing positions, preferably industry experience in technology based solutions.
- Experience being able to navigate, escalate and lead efforts on complex customer/partner requests or projects.
- Experience with Linux command line.
- An aptitude for both analyzing technical concepts and translating them into business terms, as well as for mapping business requirements into technical features.
- Knowledge of the software development process and of software design methodologies helpful
- 5+ years experience in cloud ops / Kubernetes application deployment and management role, working with an enterprise software or data product.
- Experience with Attribute-based Access Control (ABAC), Virtual Director Services (VDS), PING Federate or Azure Active Directory (AAD) helpful.
- Cloud platform architecture, administration and programming experience desired.
- Experience with Helm, Argo CD, Docker, and cloud networking.
- Excellent communication skills: interpersonal, written, and verbal.
- Experience with Identity Access Management (IAM).
- U.S. citizenship is required
Nice To Haves
- Knowledge of Linux OS, Python scripting and Azure is very beneficial.
- Candidates with DoD experience are preferred.
Responsibilities
- Provide system administration and operational support for Informatica, including installation, configuration, monitoring, and troubleshooting
- Install and configure.
- Monitor the platform, including integration with observability and alerting solutions, and recommend platform improvements.
- Troubleshoot and resolve platform issues.
- Configure data source connections and manage asset libraries.
- Identify and raise system capacity related issues (storage, licenses, performance threshold).
- Define best practices for deployment.
- Integrate with other platforms and Business Unit installations.
- Participate in overall data platform architecture and strategy.
- Research and recommend alternative actions for problem resolution based on best practices and application functionality with minimal direction.
Benefits
- medical and dental coverage
- pension and 401(k) plans
- a wide range of paid time off options
- flexible vacation policy
- designated EY Paid Holidays
- Winter/Summer breaks
- Personal/Family Care
- other leaves of absence
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What This Job Offers
Job Type
Full-time
Career Level
Mid Level
Education Level
No Education Listed
