System Analyst

Weir•Victoria, PE

About The Position

Join a high-impact team supporting IT professionals who develop business and mission-capable systems for the Royal Canadian Navy (RCN). As a member of the In-Service Support Team (ISS), within the Information and Communication Systems (ICS) Section, you will support, troubleshoot, deploy, and improve a diverse ecosystem of technologies that enable business, operational and mission-critical capabilities across the RCN. At Weir, we combine engineering expertise, innovation, and technology to solve complex challenges for customers around the world. In this role at Weir Marine Engineering, you'll apply those strengths in support of multiple naval information systems, contributing to the reliability, security, and performance of environments that are essential to Canada's maritime defence capabilities.

Requirements

Experience providing Level 3 support within complex enterprise IT environments, including incident management, advanced troubleshooting, root cause analysis, and coordination with multiple technical and operational stakeholders.
Strong technical knowledge of Microsoft products and Linux distributions, with experience supporting server, workstation, and infrastructure environments in business, mission, or operational settings.
Experience supporting enterprise infrastructure, including hypervisors/virtual workloads, networking equipment, storage devices, system performance monitoring, maintenance activities, across interconnected environments.
Demonstrated ability to troubleshoot and resolve complex technical problems across multiple technology domains, leveraging critical thinking, analytical skills, strong written communication skills, and collaboration with subject matter experts to resolve & identify the issues.
Canadian citizenship, with 10 or more years residing in Canada with no periods longer than six continuous months out of country, is absolutely necessary as part of the requirements to obtain a government security clearance to the minimum level of Secret.

Nice To Haves

Naturally curious and enjoys solving unfamiliar problems
Can navigate complex contractor, stakeholder, and customer relationships to deploy change
Can communicate equally well with senior leaders, engineers, technicians, and end users.

Responsibilities

Provide IT support and independent verification and validation services on behalf of Department of National Defence (DND) clients.
Support, troubleshoot, deploy, and improve a diverse ecosystem of technologies that enable business, operational and mission-critical capabilities across the RCN.
Combine advanced technical troubleshooting with stakeholder coordination and customer engagement.
Troubleshoot and resolve complex technical problems across multiple technology domains, leveraging critical thinking, analytical skills, strong written communication skills, and collaboration with subject matter experts to resolve & identify the issues.