System Analyst, Enterprise Applications

Fulton Schools•Atlanta, GA

21h•Onsite

About The Position

The System Analyst for Enterprise Applications is responsible for the design, implementation, integration, maintenance, and daily operation of IT enterprise level applications and cloud computing environments. The incumbent in this role takes the lead on current and future applications used by the IT department to deliver services to the District.

Requirements

Bachelor’s Degree in a related field or Equivalent experience (2 years of similar work level experience = 1 year of college). A combination of experience and education may be used to meet the Bachelors Degree requirement
Minimum 5 years of experience supporting enterprise class mission critical applications, implementation, architecture, and security required
Strong leadership capabilities setting the standard for others to follow
Must be able to successfully manage multiple tasks, projects and responsibilities
Ability to apply critical thinking skills in rendering solutions to various issues
Must be able to collaborate effectively with District personnel, FCS internal and external stakeholders, and work with diverse groups of people
Ability to develop, implement, monitor, and evaluate program goals and initiatives
Ability to supervise and work effectively with departmental personnel
Good decision-making and problem solving skills
Excellent organizational and leadership skills
Excellent communication skills both written and verbal

Nice To Haves

Experience with the digital learning platform Safari Montage, Google Management Console, Office 365, Microsoft Server OS 2003-2012 R2, VMware 5.x-6.x, SQL, and IIS desired
Experience in a support role for a K-12 school environment desired

Responsibilities

Implements, operates, maintains, and provides the highest level of technical support for enterprise applications
Reviews, analyzes, and recommends new and enhanced systems and/or capabilities
Works with data integration services to multiple applications and relational databases
Provides documentation, work flows, support escalation procedures, and data analysis for reporting purposes
Protects integrity of information for accurate statistical and informational data
Maintains development environment with data configuration and application changes
Assists with the application of patches and version upgrades at the District and school levels
Maintains required security measures on all applications
Provides input and assists in developing efficient departmental operating procedures
Meets regularly with assigned staff to identify departmental needs and prioritize projects
Takes on and manages projects from start to finish
Maintains current knowledge of the latest technology in computer applications, i.e., hardware and software developments
Establishes and maintains Service Level Agreements for system resource availability, response time, and incident resolution
Assists with the escalation of issues, problems, and changes
Executes all relevant SOPs including Change Control; Ensures proper and effective communication, impact analysis, and approvals prior to implementation of changes
Performs other duties as assigned by the appropriate administrator