Staff IT Enterprise Applications Analyst

ZT Systems•Secaucus, NJ

17h

About The Position

We are seeking a sharp, customer-centric Data & Business Analyst with deep domain expertise in manufacturer / supply chain industry. In this high-impact role, you will act as a key player in operating customer data contract project regularly and occasionally in escalation mode. You will leverage your technical background and analytical prowess to investigate complex product issues, manage customer expectations, and uncover operational gaps using data.

Requirements

Degree and Work Year Experience Bachelor’s degree in business analysis, computer science, or related field and 5+ years of experience.
5+ years’ experience as a Developer and/or Data Analyst Alternatively, Master’s degree with 3 years of experience is accepted.
Ability to analyze and query data using variety of tools sets.
Must have worked in Manufacturer or similar domains and had deep subject expertise.
Must be familiar with standard Change Management procedures.
Must have ability to learn new technologies and applications quickly.
Must have good interpersonal skills, and the ability to help negotiate priorities, and to resolve conflicts among project partners.
Must have excellent data analysis, technical analysis, problem solving and interpersonal skills and experience.
Must have a solid understanding of database design and development skills.
Must have an expertise querying data using SQL commands.
Candidate should be capable of multi-tasking, very detail-oriented, and accustomed to working in a fast-paced and dynamic work environment.

Nice To Haves

Preferred Jira experience.
Familiar with data visualization systems like power BI, tableau, Grafana etc

Responsibilities

Serve as a primary technical point of contact with customer engineer group for critical issue investigation, skillfully balancing customer expectations while driving internal resolution.
Rapidly navigate and parse large, complex MFG systems of records (e.g., operation data & metrics, test log) to identify origination and responsible parties.
Partner with data quality team to establish governance, integrity and strategy for our data contracts, work with Developers with implementation and lead acceptance test.
Design viable metrics and visualization for data quality.
Proactively work with teams cross the board internally when significant drops are detected, approach pragmatically till situations are de-escalated
Prioritize efforts and delegate activities appropriately as well as use analytical experience to consult end users with the overall objective of improving the use of application systems functionality.
Working with programmers, engineers, and management heads to identify process improvement opportunities with data driven approach, propose system modifications, and devise data governance strategies.

Benefits

Competitive base salary
Performance-based annual bonus eligibility
401(k) retirement savings plan
Tuition reimbursement for eligible education programs
Comprehensive medical, dental, and vision coverage with access to leading providers
Mental health resources and employee wellness support programs
Company-paid life and disability insurance
Paid time off (PTO) and company-paid holidays
Parental leave and family care support programs
Structured training programs and on-the-job learning opportunities
Matching gifts and volunteer programs to support causes you care about