System Analyst 3

TOMORROW HIRE•Richmond, VA

14h•$50 - $70•Hybrid

About The Position

We are seeking an experienced System Analyst 3 to serve as a key member of the Design Team supporting enterprise IT initiatives. This role combines business analysis, systems analysis, quality assurance, project coordination, and stakeholder engagement responsibilities within Agile and Waterfall software development environments. The ideal candidate will be highly organized, analytical, and capable of managing multiple priorities while delivering high-quality results in a fast-paced environment. We are seeking a Business Systems Analyst to support the design, analysis, testing, and delivery of technology solutions across multiple projects. This individual will collaborate with business stakeholders, project teams, developers, and leadership to identify business needs, define requirements, improve processes, and ensure successful solution delivery. The successful candidate will support Agile teams utilizing Kanban and Sprint methodologies as well as traditional Waterfall projects. Responsibilities include business process analysis, requirements gathering, user story development, backlog management, testing coordination, stakeholder communication, and project coordination. This role requires strong ownership, accountability, and the ability to proactively contribute to process improvements while balancing competing priorities and deadlines.

Requirements

Minimum 10 years of experience delivering business analysis and systems analysis artifacts
Minimum 10 years of experience extracting requirements through interviews, workshops, document analysis, and use cases
Minimum 10 years of experience translating business and product requirements into application requirements and user stories
Minimum 10 years of experience documenting and maintaining acceptance standards to support testing and quality assurance
Minimum 10 years of experience using Microsoft Office products, including Visio, Word, Excel, PowerPoint, and Project Server
Minimum 10 years of exceptional written and verbal communication experience with demonstrated success working across diverse stakeholder groups
Minimum 5 years of experience as an Agile Business Analyst with strong Scrum methodology knowledge
Minimum 5 years of experience creating wireframes and prototypes using Figma, Balsamiq, or similar tools
Minimum 5 years of experience writing complex SQL queries for data extraction, transformation, and reporting
Minimum 5 years of experience building interactive dashboards and reports using Power BI Desktop
Minimum 5 years of experience managing projects, workstreams, and Agile sprints as a Project Coordinator
Experience organizing and maintaining product and sprint backlogs
Experience with large, multi-module systems
Experience with Application Lifecycle Management (ALM)
Local Richmond-area candidates only
Must be able to work onsite four days per week during the initial 90-day probationary period
Must be legally authorized to work in the United States without employer sponsorship, now or in the future
Must participate in both web-based and in-person interviews

Nice To Haves

Certified Business Analysis Professional (CBAP)
Certified Scrum Master (CSM) or equivalent certification
Lean Six Sigma Green Belt or higher
Experience using Team Foundation Server for Agile software development and work item tracking
Experience using JIRA, Confluence, MS Project, or equivalent project management tools
Experience independently managing small-scale projects or workstreams
Experience running Agile ceremonies and facilitating Scrum activities
Advanced wireframing and user experience prototyping skills

Responsibilities

Partner with project teams and business stakeholders to understand business processes, challenges, and operational needs
Conduct requirements gathering through interviews, workshops, document analysis, and stakeholder engagement sessions
Develop and maintain business requirements, user stories, acceptance criteria, use cases, process flows, and supporting documentation
Translate business and product requirements into actionable application requirements for development teams
Decompose requirements into epics, features, and user stories that are clear, concise, and technically actionable
Maintain requirements traceability throughout the software development lifecycle
Assist Product Owners with backlog refinement, prioritization, and product backlog maintenance
Perform root cause analysis to identify business and technical process gaps
Analyze existing workflows and recommend process improvements
Create process flow diagrams, context diagrams, and data flow diagrams
Develop conceptual prototypes, wireframes, and mockups using tools such as Figma or Balsamiq
Evaluate alternative solutions and assess business and technical feasibility
Ensure proposed solutions balance business value, technical compatibility, and cost effectiveness
Define test objectives, test plans, test cases, and quality standards
Execute functional and regression testing activities
Coordinate and facilitate User Acceptance Testing (UAT) with business stakeholders
Validate that delivered system changes align with documented requirements and acceptance criteria
Manage acceptance processes and support quality assurance initiatives throughout project delivery
Support Agile delivery teams utilizing Scrum, Kanban, and related methodologies
Organize and maintain product and sprint backlogs
Track dependencies, risks, issues, and project progress
Coordinate small-scale projects and workstreams independently
Facilitate meetings, workshops, sprint activities, and stakeholder discussions
Prepare agendas, document decisions and action items, and distribute meeting notes
Develop reports and interactive dashboards using Power BI Desktop
Write complex SQL queries for data extraction, transformation, reporting, and analysis
Utilize Application Lifecycle Management (ALM) tools to support project activities
Collaborate with internal teams, vendors, consultants, and contractors throughout project execution
Provide status updates, progress reporting, and risk communications to stakeholders and leadership