System Administrator (Mid-Senior Level)

Staffed4U • Annapolis Junction, MD

3d • Onsite

About The Position

We are seeking an experienced Systems Administrator with at least 10 years of systems administration experience and a technical bachelor’s degree to support operations in Annapolis Junction, MD. This role involves supporting the troubleshooting, maintenance, and administration of endpoint management systems, providing Tier 1 and Tier 2 Help Desk support, and delivering timely escalation updates. The administrator will also support dispatch and ticketing systems, ensure configuration management practices and compliance with security controls, and provide operational support for IT systems including monitoring, maintenance, and troubleshooting of various platforms. A key part of the role includes implementing security patches, vulnerability remediations, and compliance updates, participating in escalation and incident response, and configuring/maintaining UNIX, Linux, and Windows operating systems. Additionally, the role requires installing, updating, and patching operating system software, troubleshooting network components, and implementing system enhancements to improve reliability and efficiency. Maintaining documentation is also a crucial aspect of this position.

Requirements

• Minimum of 10 years of systems administration experience
• Bachelor’s degree in a technical discipline (additional experience may be substituted where applicable)
• IAT Level II certification or equivalent certification meeting federal cybersecurity requirements
• Active TS/SCI clearance with Full-Scope Polygraph

Responsibilities

• Support the troubleshooting, maintenance, and administration of endpoint management systems
• Provide Tier 1 and Tier 2 Help Desk support to end users and internal stakeholders
• Deliver timely escalation updates and communicate issue status to leadership and customers
• Support dispatch and ticketing systems by identifying, tracking, and resolving hardware and system-related issues
• Ensure configuration management practices and compliance with applicable security controls and system requirements
• Provide operational support for IT systems, including monitoring, maintenance, and troubleshooting of client/server environments, storage systems, network devices, and mobile platforms
• Implement required security patches, vulnerability remediations, and compliance updates while documenting status in designated tracking systems
• Participate in escalation and incident response processes, ensuring timely communication and issue resolution
• Configure, administer, and maintain UNIX, Linux, and Windows operating systems
• Install, update, and patch operating system software to maintain system security and performance
• Troubleshoot network components and resolve connectivity, reliability, and performance issues
• Implement system enhancements and optimizations to improve reliability, efficiency, and operational performance
• Maintain documentation related to system configurations, troubleshooting procedures, and issue resolution activities

Benefits

• Retirement Planning Employer contribution of 6% of salary toward a 401(k) plan with immediate vesting and no employee match required.
• Health, Dental, & Vision Insurance Comprehensive medical coverage with employer-paid premiums for employees and eligible dependents. Dental and vision coverage may apply to dependent children only, depending on plan selection.
• Paid Time Off Employees receive 4 weeks (20 days) of paid time off annually in addition to 11 federal holidays.
• Professional Growth & Compensation Opportunities for career advancement, professional development, and competitive compensation designed to support long-term growth.
• Collaborative Culture Team-oriented environment that values collaboration, communication, and maintaining a positive workplace culture.
• Transparency & Leadership Support Commitment to open communication, honesty, and transparency across all levels of the organization.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level