Mid-Level System Administrator

Nyla Technology Solutions•Annapolis Junction, MD

About The Position

Serve as the operational backbone of high-stakes IT systems where reliability and performance matter most! In this role, you will serve as the operational backbone for our IT system infrastructure—maintaining continuous uptime, troubleshooting complex system issues, and optimizing both Windows and UNIX environments. You won't just sit behind a desk closing tickets; you’ll actively monitor client, server, storage, and network devices, resolve escalated Tier 1 and Tier 2 technical challenges, and implement OS enhancements that drive performance and reliability. If you thrive in a fast-paced environment where system integrity and quick problem resolution directly impact mission success, you’ll fit right in with Team Nyla.

Requirements

  • ACTIVE SECURITY CLEARANCE AT THE TS/SCI POLYGRAPH LEVEL IS REQUIRED
  • Strong hands-on experience installing, configuring, troubleshooting, and maintaining UNIX/Linux and Windows operating systems.
  • Proven background providing Tier 1 (Help Desk) and Tier 2 (Escalation) problem resolution across enterprise client/server systems.
  • Practical experience maintaining enterprise hardware, including servers, storage arrays, client workstations, and network devices.
  • Demonstrated capability to diagnose hardware faults, dispatch vendor repairs, and resolve network connectivity issues.
  • Bachelor’s Degree in Computer Science, Computer Engineering, Software Engineering, or a related technical discipline PLUS 10+ years of hands-on software engineering experience OR High School Diploma / GED , PLUS 15 + years of hands-on software engineering experience in lieu of a degree.

Nice To Haves

  • Familiarity with scripting languages (e.g., PowerShell, Bash, Python) to automate routine maintenance and system provisioning.
  • Experience managing virtualized environments (e.g., VMware vSphere, KVM) and SAN/NAS storage architecture.
  • Hands-on experience with enterprise system monitoring tools (e.g., Nagios, Splunk, SolarWinds).
  • Exposure to baseline security configurations, patch management tools (e.g., WSUS, YUM), and DISA STIG compliance.

Responsibilities

  • Maintain continuous uptime of IT system infrastructure.
  • Troubleshoot complex system issues.
  • Optimize Windows and UNIX environments.
  • Actively monitor client, server, storage, and network devices.
  • Resolve escalated Tier 1 and Tier 2 technical challenges.
  • Implement OS enhancements that drive performance and reliability.

Benefits

  • Discretionary bonus compensation
  • Comprehensive benefits package
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