System Administrator (ECSA) - Enterprise Systems

Mackenzie Health

6d • Onsite

About The Position

As part of the larger ICAT team, the System Administrator – Enterprise Systems works under indirect supervision participating in effective provisioning, installation/configuration, operation, and maintenance of enterprise systems hardware and software and related infrastructure. The incumbent participates in technical research and development to enable continuing innovation within the infrastructure. Another component of the role is participating in the planning, implementing, designing, analyzing, maintaining, and providing technical support for large, complex computer systems including EPIC application and other clinical applications. As well, System Administrator – Enterprise Systems will assist project teams with technical issues in the Initiation and Planning phases of our standard Project Management Methodology. These activities include the definition of needs, benefits, and technical strategy; research & development, technical analysis and design; and support of operations staff in executing, testing and rolling-out the solutions. Participation on projects is focused on smoothing the transition of projects from development staff to production staff by performing operations activities within the project life cycle.

Requirements

• ECSA (Epic Certified System Administrator) certification or willingness to certify within six months.
• Strong skills in Microsoft Active Directory, Group policy and Web Services.
• Strong skills in Microsoft Windows Server administration (2016/2019/2022).
• BS/BA degree preferable in Computer Science, Management Information Systems, or related Information Technology Discipline.

Nice To Haves

• Knowledge of any scripting language (PowerShell, Perl etc.).
• Proven organizational and time management skills.
• Strong analytical, problem solving and decision-making skills.
• Strong verbal and written communication skills.
• Ability to effectively communicate technical issues to non-technical individuals.
• Ability to understand and acquire new technical skills.
• Ability to work with tight deadlines and changing priorities.
• Ability to work on multiple concurrent projects.
• Ability to work effectively in a team setting and in a fast-paced environment.
• Demonstrated strong decision-making, problem-solving and critical thinking skills.
• Demonstrated ability to take initiative and adjust to new or unexpected events.
• Demonstrated commitment to continuous learning and professional development.
• Proven attendance record.
• Demonstrates understanding and complies with patient and staff safety policies and procedures that foster a safe and inclusive environment for all.
• Ability to perform the essential duties of the job.
• Effectively uses empathy in interactions with others and demonstrates behaviours consistent with Mackenzie Health’s Commitment to Caring.
• Models behaviour that is aligned with the values of Mackenzie Health – Excellence, Leadership and Empathy.
• Commitment to providing an exceptional experience for staff and clients within a challenging and exciting health care environment.
• Healthcare experience in an acute care or hospital environment.
• Healthcare experience and ECSA certification or willing to do the certification within 6 months.

Responsibilities

• Participating in effective provisioning, installation/configuration, operation, and maintenance of enterprise systems hardware and software and related infrastructure.
• Participating in technical research and development to enable continuing innovation within the infrastructure.
• Participating in the planning, implementing, designing, analyzing, maintaining, and providing technical support for large, complex computer systems including EPIC application and other clinical applications.
• Assisting project teams with technical issues in the Initiation and Planning phases of our standard Project Management Methodology.
• Performing operations activities within the project life cycle to smooth the transition of projects from development staff to production staff.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: Associate degree