System Administrator, NK-02-0047

Cyber B.A.T. Inc•Fort Meade, MD

About The Position

Cyber B.A.T. is seeking a System Administrator to support the administration, maintenance, troubleshooting, and optimization of enterprise Information Technology (IT) systems in a mission-critical environment. This role is responsible for managing Windows, Linux, and UNIX environments, supporting enterprise infrastructure, resolving complex technical issues, and ensuring the reliability, security, and performance of IT systems across the organization.

Requirements

Active TS/SCI Clearance with a current Maryland Polygraph
Bachelor's degree in Information Technology, Computer Science, Information Systems, or another related technical discipline
Minimum of 5 years of experience as a System Administrator supporting programs of similar scope, complexity, and mission requirements
Five (5) additional years of directly related System Administration experience may be substituted in lieu of a bachelor's degree
IAT II certification required
Experience administering Windows, Linux, and UNIX operating systems in enterprise environments
Experience supporting enterprise servers, storage, networking, virtualization, and client infrastructure
Experience providing Tier 1 Help Desk support and Tier 2 escalation support for enterprise IT environments
Experience performing advanced troubleshooting, root cause analysis, and problem resolution for infrastructure and operating system issues
Experience installing, configuring, maintaining, and upgrading operating systems and enterprise software
Experience monitoring system availability, performance, and capacity while optimizing resource utilization
Experience configuring and maintaining network components supporting enterprise IT systems
Knowledge of system administration best practices, operating system security, patch management, and infrastructure maintenance
Strong analytical, troubleshooting, and problem-solving skills
Excellent communication and customer service skills with the ability to provide technical guidance to users and stakeholders
Ability to work independently while collaborating with multidisciplinary technical teams in a fast-paced, mission-focused environment

Nice To Haves

Love solving difficult technical challenges
Enjoy collaborating and sharing knowledge
Like working where your voice actually matters
Appreciate a culture that celebrates wins and supports growth

Responsibilities

Install, configure, maintain, and troubleshoot enterprise IT systems and supporting infrastructure
Administer Windows, Linux, and UNIX operating systems to ensure secure, reliable, and efficient operations
Manage the daily configuration, administration, and operation of enterprise servers, storage systems, network devices, and client environments
Provide Tier 1 Help Desk and Tier 2 escalation support for hardware, software, operating system, and network-related issues
Perform advanced troubleshooting and root cause analysis for complex infrastructure and system problems
Monitor system health, availability, performance, and resource utilization across enterprise environments
Perform system capacity planning and recommend infrastructure improvements to support operational growth
Install, configure, patch, and maintain operating systems, software applications, and system services
Configure and maintain network components supporting enterprise IT operations
Support hardware installations, upgrades, maintenance, and lifecycle replacement activities
Assist users with access, system utilization, and technical support while ensuring timely issue resolution
Communicate technical status, issue resolution progress, and recommendations to Government customers, management, and engineering teams
Provide detailed analysis and documentation for escalated incidents and recurring technical issues
Support incident response activities and remain engaged through issue resolution and system restoration
Implement operating system enhancements and configuration improvements to increase system reliability, security, and performance
Maintain technical documentation, system configurations, operational procedures, and knowledge base articles